Retail Assistant Manager — Customer Experience Leader

Hibbett, Inc.; Columbia (SC); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett Retail, Inc. is seeking an Assistant Manager in Columbia, SC to support the Store Manager with daily operations and customer service excellence. The role requires knowledge of multiple departments, inventory awareness, and the ability to train staff.

You will help with selling, restocking, and scheduling while upholding company policies. The position emphasizes exceptional customer service, teamwork, and leadership in the absence of the Store Manager.

Qualifications

• Experience in a retail environment and familiarity with store operations.
• Strong customer service mindset and problem-solving skills.
• Excellent interpersonal and communication skills, both verbal and written.

Responsibilities

• Assist Store Manager with daily store operations and administrative tasks.
• Contribute to selling, restocking, merchandising, ordering, and scheduling decisions.
• Lead and train team members in the absence of the Store Manager.
• Provide guidance to employees and customers across departments as needed.
• Monitor inventory, sales, and expenses to support profitability.
• Direct staff to meet department goals and standards.
• Maintain high quality customer service per company guidelines.

Skills

Retail experience

Customer service

Communication

Team leadership

Detail orientation

Job description

Hibbett Retail, Inc. is seeking an Assistant Manager in Columbia, SC to support the Store Manager with daily operations and customer service excellence. The role requires knowledge of multiple departments, inventory awareness, and the ability to train staff.

You will help with selling, restocking, and scheduling while upholding company policies. The position emphasizes exceptional customer service, teamwork, and leadership in the absence of the Store Manager.