Retail Assistant Manager: Customer Experience & Growth

Rent-A-Center; Canton (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

Weekly pay

Medical

Dental

Vision

Life Insurance

401(k)

Job summary

Rent-A-Center is seeking a dedicated associate to provide excellent customer service, assist with credit and collections, and handle deliveries and merchandising in-store. This role involves interacting with customers to improve their quality of life through accessible furnishings and appliances.

Ideal candidates have 1–3 years of retail or collections experience, a high school diploma, a valid driver's license, and the ability to lift and move heavy items.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record — You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through 'white glove' service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Retail experience

Customer service

Communication skills

Driver's license

Furniture handling

Education

High school diploma

Job description

Rent-A-Center is seeking a dedicated associate to provide excellent customer service, assist with credit and collections, and handle deliveries and merchandising in-store. This role involves interacting with customers to improve their quality of life through accessible furnishings and appliances.

Ideal candidates have 1–3 years of retail or collections experience, a high school diploma, a valid driver's license, and the ability to lift and move heavy items.