Retail Assistant Manager – Brand & People Leader

J.Crew Factory; Mequon (WI); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded product

401(k) plan with company matching

Medical and prescription coverage

PTO and paid holidays

Entertainment, travel, fitness, and a

Job summary

J.Crew Factory is seeking an Assistant Manager to join our store leadership team in Wisconsin. You will drive profitability through genuine customer connections, brand loyalty, and effective coaching of the sales team.

You will collaborate with other leaders to adapt strategies and ensure smooth operational support across the store. Responsibilities include supporting the Store Director, managing a designated division, assisting with recruiting and training, and maintaining a collaborative,

Qualifications

• 1–2 years retail management experience.
• Stay up to date with fashion trends.
• Flexible scheduling including nights, weekends and holidays.

Responsibilities

• Support the Store Director to impact results and profitability.
• Own division: Visual Merchandising, Operations, HR, Service & Selling; manage store operations and systems.
• Assist Store Director with recruiting, training and development as needed.
• Partner with Store Director to foster a collaborative environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class customer service.
• Lead product knowledge sessions to elevate associate connections with customers.

Skills

Retail management

Customer service

Leadership

Scheduling flexibility

Tools

POS systems

Job description

J.Crew Factory is seeking an Assistant Manager to join our store leadership team in Wisconsin. You will drive profitability through genuine customer connections, brand loyalty, and effective coaching of the sales team.

You will collaborate with other leaders to adapt strategies and ensure smooth operational support across the store. Responsibilities include supporting the Store Director, managing a designated division, assisting with recruiting and training, and maintaining a collaborative,