Retail Assistant Manager — Brand & Community Lead

Madewell, Inc.; Atlanta (GA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Discount on branded product

401(k) plan with company matching

Medical coverage

Dental coverage

Vision coverage

Life insurance

Paid time off + holidays

Entertainment discounts

Job summary

Madewell, Inc. in Atlanta, GA is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement while coaching the sales team.

You will share responsibility for Visual Merchandising, Operations, HR, and Service & Selling, oversee store systems, assist with recruiting and training, and help create a collaborative environment that exceeds goals and delivers best-in-class service.

Qualifications

• 1–2 years of retail management experience with similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.

Skills

Retail management

Customer service

Team leadership

Flexibility

Problem solving

Education

High school diploma or equivalent

Tools

POS systems

Job description

Madewell, Inc. in Atlanta, GA is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement while coaching the sales team.

You will share responsibility for Visual Merchandising, Operations, HR, and Service & Selling, oversee store systems, assist with recruiting and training, and help create a collaborative environment that exceeds goals and delivers best-in-class service.