Retail Assistant Manager — Big & Tall, Bonus Eligible

dxlcareer; Gilbert (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

DXL Group in Gilbert, AZ is seeking a Retail Assistant Store Manager who excels in customer service and coaching a fast-paced team to reach ambitious goals. This role focuses on delivering an exceptional guest experience while driving sales, ensuring store standards, and supporting the Store Manager with daily operations.

You will mentor staff, monitor performance, and build a high-performing, service-driven environment. Commitment to reliability and teamwork is essential to succeed here.

Qualifications

• High school diploma or equivalent; college degree, a plus.
• 1 year of experience in an Assistant Store Manager role.
• 2 years of experience in a supervisory role.
• Previous involvement in commission-based environments is a plus.
• Willingness to travel to neighboring store locations.
• Ability to lift up to 10 lbs and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending time to learn needs and lifestyle.
• Assist Store Manager by meeting sales plans while monitoring service, inventory, and costs.
• Serve as product knowledge expert across apparel and brands.
• Provide on-going coaching and training to the sales team on selling skills and procedures.

Skills

Customer service

Coaching

Sales leadership

Team supervision

Education

High school diploma or equivalent; college degree, a plus

Job description

DXL Group in Gilbert, AZ is seeking a Retail Assistant Store Manager who excels in customer service and coaching a fast-paced team to reach ambitious goals. This role focuses on delivering an exceptional guest experience while driving sales, ensuring store standards, and supporting the Store Manager with daily operations.

You will mentor staff, monitor performance, and build a high-performing, service-driven environment. Commitment to reliability and teamwork is essential to succeed here.