Retail Assistant Manager

Goodwill of Southwestern Pennsylvania; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established nonprofit organization is seeking an Assistant Store Manager to support daily retail operations and enhance leadership skills. This role involves guiding a dedicated team to achieve sales goals while ensuring exceptional customer service. Join a mission-driven team that values community impact and personal growth. With a focus on teamwork and efficiency, this position offers a unique opportunity to develop a rewarding career in retail management while making a difference in the community.

Qualifications

• 1 year of management experience required.
• Internal candidates considered with 6 months in Goodwill Team Leader role.

Responsibilities

• Assist Store Manager in daily operations and achieve sales expectations.
• Provide leadership and direction to staff and ensure efficient store operations.

Skills

Leadership

Communication Skills

Problem-Solving

Customer Service

Organizational Skills

Education

High School Diploma or Equivalent

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's "Most Inspiring Companies".

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields.Learn more about working at Goodwill.You can help. We can show you how.

POSITION SUMMARY:

TheAssistant Store Manager will assist the Store Manager in the daily operations of the retail store/ outlet. This position will utilize critical thinking and interpersonal skills, active listening, and management abilities to achieve sales expectations and deliver customer-focused service. The Assistant Store Manager will oversee personnel and ensure the store operates efficiently. As the Assistant Store Manager, you will enhance your leadership skills and establish a career in retail while adding value to the community.

Duties will also include but are not limited to:

• Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/ outlet operates efficiently.
• Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect both a positive internal and external appearance.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills and demonstrate attention to detail and customer service.

External Hiring Range:$18.08-$19.16/hour

Schedule: Will vary, must be available to work evenings, weekends, and holidays as required.

Travel: Local travel may will be required.

QUALIFICATIONS:

• High school diploma or equivalentAND1 year of experiencein management required.
• Internal Candidates will be considered with-High school diploma or equivalentAND6 months of experiencein the Goodwill Team Leader role required.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.