Retail Assistant Manager

Goodwillswpa; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a mission-driven team at a leading nonprofit organization that empowers communities through job training and education. As an Assistant Store Manager, you'll play a vital role in daily retail operations, leading a dedicated team to meet sales goals while providing exceptional customer service. This position offers a unique opportunity to develop your leadership skills and make a positive impact in the community. With a supportive work environment and a commitment to personal growth, this role is perfect for individuals looking to advance their careers in retail management while contributing to a meaningful cause. Be part of a company recognized as one of America's 'Most Inspiring Companies' and help us make a difference!

Qualifications

• 1 year of management experience required.
• Internal candidates need 6 months as Goodwill Team Leader.

Responsibilities

• Assist Store Manager in daily operations and achieve sales expectations.
• Provide leadership to staff and ensure efficient store operations.

Skills

Leadership

Interpersonal Skills

Active Listening

Management Abilities

Oral Communication

Written Communication

Organizational Skills

Problem-Solving Skills

Attention to Detail

Customer Service

Education

High School Diploma or Equivalent

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

POSITION SUMMARY:

The Assistant Store Manager will assist the Store Manager in the daily operations of the retail store/ outlet. This position will utilize critical thinking and interpersonal skills, active listening, and management abilities to achieve sales expectations and deliver customer-focused service. The Assistant Store Manager will oversee personnel and ensure the store operates efficiently. As the Assistant Store Manager, you will enhance your leadership skills and establish a career in retail while adding value to the community.

Duties will also include but are not limited to:

• Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/ outlet operates efficiently.
• Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect both a positive internal and external appearance.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills and demonstrate attention to detail and customer service.

External Hiring Range: $18.08-$19.16/hour

Schedule: Will vary, must be available to work evenings, weekends, and holidays as required.

Travel: Local travel may be required.

QUALIFICATIONS:

• High school diploma or equivalent AND 1 year of experience in management required.
• Internal Candidates will be considered with - High school diploma or equivalent AND 6 months of experience in the Goodwill Team Leader role required.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.