Retail Assistant Manager

The Summit Bechtel Reserve; Glen Jean (WV); On-site; USD 20,000 - 21,000; Full time

Job summary

The Summit Bechtel Reserve in Glen Jean, WV seeks an Assistant Manager to support the Retail Manager in delivering a welcoming, knowledgeable shopping experience for guests. This role helps run day-to-day operations and steps in to lead when the Retail Manager is unavailable.

You will supervise staff, oversee POS operations, manage inventory, assist with scheduling, and uphold safety and guest-service standards in a fast-paced setting.

Qualifications

• Minimum age 18+ and proficient computer literacy.
• 2+ years in retail work.
• Experience with Point-of-Sale systems preferred.
• Willing to become a registered Scouting America member with background screening.
• Comfortable using Microsoft Teams for daily work communications.

Responsibilities

• Supervise and support retail staff, coaching on operations and customer service.
• Oversee POS operations and resolve discrepancies in transactions.
• Manage inventory levels including restocking and ordering.
• Serve as the first point of contact and ensure timely resolutions.
• Assist with scheduling and delegating tasks to maintain daily operations.
• Reduce inventory shrinkage through stock management and loss prevention.

Skills

Retail experience

POS familiarity

Computer literacy

Microsoft Teams

Tools

POS systems

Job description

Position Overview

Supporting the Retail Manager in leading a motivated team to deliver an exceptional shopping experience for guests. The Assistant Manager helps ensure the environment is welcoming and knowledgeable for staff and guests. This role helps run smooth day-to-day operation and steps in to lead when the Retail Manager is unavailable.

Key Responsibilities

• Supervise and support retail staff, coaching them on operations, sales technique, and customer-service standards
• Oversee point-of-sale operations, including cash and credit card transactions, and resolve discrepancies as they arise
• Manage inventory levels, including restocking, ordering, and coordinating incoming merchandise deliveries
• Serve as the first point of concern and ensure prompt and knowledgeable resolutions
• Assist with scheduling and delegating tasks to staff to maintain adequate daily operations
• Reduce inventory shrinkage with diligent stock management and loss prevention strategies
• Model the Scout Oath and Law in daily interactions
• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership
• Abide by policies and procedures outlined in the SBR staff handbook

Qualifications

• Minimum age: 18+
• Proficient computer literacy
• Required: 2+ years in retail work
• Preferred: Experience with Point-of-Sale systems
• Willing to become a registered Scouting America member (includes background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical Requirements

• Ability to stand, walk, and hike up to 8 hours daily and ability to lift/move up to 40 pounds
• Complete the Annual Health and Medical Record, including height/weight guidelines
• Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55

Desired Traits

• High emotional intelligence (such as self/social awareness and team dynamics)
• Positive and cheerful attitude with a strong customer-service focus
• Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
• Ability to connect with individuals from diverse age groups, maturity, and backgrounds

Salary: $1750 - $1850 per month