Retail Assistant Manager - Milford, OH - United Wireless, a T-Mobile AR

United Wireless; Milford (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a Retail Assistant Manager to enhance customer experiences and lead a dedicated team. This role emphasizes a customer-first culture, focusing on coaching sales representatives and ensuring a seamless in-store experience. The ideal candidate will possess strong leadership skills and a commitment to fostering a supportive environment. With a focus on personal and professional growth, this position offers the opportunity to contribute to a thriving retail environment while enjoying comprehensive benefits, including health and dental insurance. Join a company that values diversity and inclusion and is committed to excellence.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

Paid Time Off

Qualifications

• 1-2 years of experience in customer service or sales, preferably in retail.
• Ability to coach and lead a team effectively.

Responsibilities

• Coach Sales Representatives to enhance customer interactions.
• Support store maintenance and visual merchandising.
• Monitor performance indicators to drive financial results.

Skills

Customer Service

Sales Experience

Team Leadership

Retail Management

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Milford, OH - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your focus will be on fostering a strong customer-first culture by instilling our core values in every team member, ensuring each customer's experience is seamless, confident, and solutions-oriented.

Key Responsibilities

• Coach Sales Representatives to improve customer interactions and performance, managing customer wait times for a smooth in-store experience.
• Stay informed on products, services, and leadership practices to guide the team effectively.
• Support store maintenance, visual merchandising, and retail procedures, ensuring efficient use of store systems and communications.
• Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, while upholding United Wireless policies and procedures.

Requirements

• Applicants must be at least 18 years old, authorized to work in the United States, and have a high school diploma, GED, or equivalent.
• Reliable transportation and a flexible schedule are required.
• Candidates should have 1-2 years of customer service and/or sales experience, preferably in retail.
• The ability to stand for long periods and perform physical tasks as needed is required.
• We are committed to an inclusive workplace, providing reasonable accommodations for individuals with disabilities.

Benefits (for Full-time Employees)

Our full-time employees enjoy health, dental, vision, and life insurance, along with disability coverage and paid time off to promote work-life balance.

About United Wireless

Founded in 2007 and headquartered in Farmington Hills, Michigan, United Wireless has expanded to over 125 locations across 13 states. We are dedicated to excellence, opportunity, and a supportive culture. Our core value, #BeTheBestU, encourages personal and professional growth. We are an equal-opportunity employer committed to diversity and inclusion. Join us as we continue to grow while maintaining our strong, supportive culture.

Salary: $14 - $16 per hour