Retail Asset Protection & Safety Leader

SEPHORA; Orlando (FL); On-site; USD 29,000 - 34,000; Full time

Job summary

Sephora is seeking an Asset Protection Partner in Orlando to safeguard assets and maintain a safe, inclusive environment for clients and employees. You will work with store leaders to implement safety strategies, monitor activity, and handle incidents with professionalism.

The role emphasizes detail orientation, collaboration across teams, and adherence to policies while supporting store operations and customer service on the floor.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50lbs.

Responsibilities

• Promote safety & awareness; lead meetings and training to increase asset protection and reinforce safety protocols.
• Spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment.
• Collaborate with managers to align shrink reduction and safety initiatives.
• Use CCTV and reporting tools to identify and investigate losses.
• De-escalate incidents professionally, prioritizing safety and client experience.
• Complete audits and prepare reports for asset protection efforts.
• Adhere to asset protection policies and licensing requirements.
• Represent Sephora as needed at multiple locations.

Skills

Retail operations

Loss prevention

Shrink awareness

Customer service

CCTV awareness

Conflict de-escalation

Communication

Attention to detail

Physical stamina

Tools

CCTV systems

Job description

Sephora is seeking an Asset Protection Partner in Orlando to safeguard assets and maintain a safe, inclusive environment for clients and employees. You will work with store leaders to implement safety strategies, monitor activity, and handle incidents with professionalism.

The role emphasizes detail orientation, collaboration across teams, and adherence to policies while supporting store operations and customer service on the floor.