Asset Protection & Safety Champion

sephora.com; San Francisco (CA); On-site; USD 35,817 - 42,705; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging

Job summary

Sephora is seeking an Asset Protection Partner to safeguard assets and support a safe, inclusive environment for clients and employees. You will work with store leaders and the District Asset Protection Manager to implement safety and shrink strategies, monitor store activity, and handle incidents with professionalism on the selling floor and back office.

The role emphasizes strong collaboration across teams, attentive service, and the ability to operate CCTV and reporting tools to deter theft

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50lbs.

Responsibilities

• Promote safety & awareness; lead/join meetings and training to increase asset protection and reinforce safety protocols.
• Maintain strong store presence; spend 75-80% on the selling floor to deter theft and support service.
• Partner with leadership; Collaborate with managers to align shrink reduction and safety initiatives.
• Monitor & investigate using CCTV and reporting tools to identify and investigate losses.
• Incident response: de-escalate situations professionally, prioritizing safety and client experience.
• Execute audits and reporting; complete audits and prepare reports for asset protection efforts.
• Adhere to asset protection policies and licensing requirements.
• Support multiple locations as needed.
• Represent Sephora; testify in court on behalf of the company if required.

Skills

Communication

Attention to detail

Conflict de-escalation

Team collaboration

CCTV & reporting

Customer service

Safety awareness

Tools

CCTV systems

Reporting tools

Job description

Sephora is seeking an Asset Protection Partner to safeguard assets and support a safe, inclusive environment for clients and employees. You will work with store leaders and the District Asset Protection Manager to implement safety and shrink strategies, monitor store activity, and handle incidents with professionalism on the selling floor and back office.

The role emphasizes strong collaboration across teams, attentive service, and the ability to operate CCTV and reporting tools to deter theft