Retail Asset Protection & Safety Lead

sephora.com; Miami (FL); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Comprehensive healthcare and wellbeing

Inclusion & Belonging

Job summary

Sephora in Miami is seeking an Asset Protection Partner to safeguard assets, support a safe environment for clients and employees, and work with store leaders on safety and shrink strategies.

The role involves spending most time on the sales floor, collaborating with leadership, and handling incidents with professionalism. Must be able to lift up to 50 lbs and be flexible for peak hours.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety
• Ability to build trust and collaborate across teams
• Conflict de-escalation skills
• Comfortable with CCTV and reporting tools
• Physically able to lift and carry up to 50lbs

Responsibilities

• Promote safety & awareness; lead/join meetings and training to increase asset protection and reinforce safety protocols
• Maintain strong store presence; spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment
• Partner with leadership; collaborate with managers to align shrink reduction and safety initiatives
• Monitor & investigate; use CCTV and reporting tools to identify and investigate losses
• Incident response; de-escalate situations professionally, prioritizing safety and client experience
• Execute audits and reporting; complete audits and prepare reports for asset protection efforts
• Compliance; adhere to all asset protection policies and licensing requirements
• Support multiple locations; as needed
• Represent Sephora; testify in court on behalf of the company if required

Skills

Communication

Attention to detail

CCTV

Reporting tools

Tools

CCTV

Reporting tools

Job description

Sephora in Miami is seeking an Asset Protection Partner to safeguard assets, support a safe environment for clients and employees, and work with store leaders on safety and shrink strategies.

The role involves spending most time on the sales floor, collaborating with leadership, and handling incidents with professionalism. Must be able to lift up to 50 lbs and be flexible for peak hours.