Retail Area Manager

Savvyherb; Philadelphia (Philadelphia County); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Trulieve is seeking a Retail Area Manager in Philadelphia, PA to oversee daily retail operations across multiple locations. You will manage staff, uphold company standards, and drive profits while maintaining high levels of customer service.

The role requires leadership, PA residency, and a track record in sales or management. Qualifications include a bachelor's degree or equivalent experience and 5-7 years of relevant experience, plus strong communication, financial acumen, and the ability to

Qualifications

• Bachelor's degree or equivalent experience
• 5-7 years of experience in sales or management
• Proven leadership and communication skills
• Financial acumen and ability to analyze reports (P&L)
• Must live in Pennsylvania with a clean driving record and pass background checks

Responsibilities

• Oversee daily retail operations for multiple locations in Philadelphia area
• Mentor and manage store staff, ensuring adherence to company standards
• Drive profitability by controlling costs and optimizing store performance
• Coordinate with senior staff and report on location performance
• Ensure excellent customer service and compliance with policies

Skills

Leadership

Communication

People management

Sales

Customer service

Education

Bachelor's degree or equivalent experience

Job description

• Trulieve is hiring a Retail Area Manager in Philadelphia, PA, responsible for overseeing daily retail operations, managing staff, ensuring company standards, and maximizing profits across multiple locations.


• The company focuses on producing natural, hand-grown medical cannabis products aimed at alleviating symptoms from serious conditions such as cancer, working closely with physicians to provide proper dosages and compassionate care.


• Candidates should have a bachelor’s degree or equivalent experience, 5-7 years in sales or management, strong leadership and communication skills, financial acumen, and must live in Pennsylvania with a clean driving record and pass background checks.


• The role requires physical capabilities for lifting and movement, flexible work hours including evenings and weekends, and a commitment to maintaining professionalism and excellent service in a medical patient-focused environment; Trulieve is an equal opportunity employer offering competitive salary and benefits.

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Job Title: Retail Area Manager

Department: Retail

Reports to: Director of State Operations, Pennsylvania

FLSA Status: Exempt

Role Summary:

The Area Manager is responsible for ensuring the proper and effective operation of a business. This role requires individuals to oversee the day-to-day work and operations of mid and entry-level employees to ensure adherence to organization guidelines. As an Area Manager, your responsibilities may include overseeing staffing, profit, performance, and other operations at each location you manage. Your job includes instructing store management and supervisors at every location and reporting your locations performance to upper administration. This role may also require creating and implementing new operational standards

KEY DUTIES AND RESPONSIBILITIES

• Track the progress of weekly, monthly, quarterly, and annual objectives


• Liaise with senior-level staff to coordinate and report on ongoing issues


• Create and deliver reports to senior-level officers and maintain effective meeting notes


• Uphold company standards of excellence and service, guaranteeing quality performance


• Maximize company profits at the locations you supervise


• Coach and support new and existing Store Managers and Developmental Managers


• Monitor retail operating costs, budgets and resources


• Optimize and oversee operations to ensure efficiency


• Suggest sales training programs and techniques to improve processes


• Meet regularly with managed employees to provide critical feedback and encouragement


• Identify organizational or employee-related issues and create effective solutions


• Research emerging products and use the information to update the store’s merchandise

SKILLS AND QUALIFICATIONS

• Bachelors degree, four years related experience and/or training or equivalent combination of education and experience


• 5-7 years of experience in sales/or management


• Proven leadership skills and the ability to effectively manage others


• Highly motivated, confident, high-energy. Strong and engaging communicator with a knack for selling candidates; flexible and adaptable to changing priorities


• Possess strong interpersonal skills with a proven ability to communicate across different levels of an organization


• Strongly self-motivated, to include studying and maintaining a working knowledge of industry standards and trends


• Adept at mathematics and finance; Able to comprehend basic financial reports and Profit and Loss Statements


• Having working knowledge of basic computer operating systems (Microsoft Office)


• Strongly self-motivated, to include studying and maintaining working knowledge of industry standards and trends


• Must live in Pennsylvania

ADDITIONAL MINIMUM QUALIFICATIONS

• Must possess a valid drivers license and a clean driving record


• Must be able to pass a level 1 and level 2 background check and drug screening


• Must be at least 21 years of age


• Must possess the mental and physical capacities necessary to perform the job duties

PHYSICAL REQUIREMENTS

• Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance


• Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks


• Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions


• Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

WORK SCHEDULE

• 40+ hours weekly with flexible hours depending on store needs.


• Must be available to work occasional evenings, weekends, and holidays.


• Must be able to move intermittently throughout the workday.


• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met. Due to the nature of our business, it is advocated that when representing Trulieve that our professionalism meets the needs of the medical patient base that we respectively serve.


• To uniformly align with the organization, an individual must be able to provide a level of communication that aligns respectively with the diversification of our patients which may exhibit opportunities to assess the situation and apply meaningful service. In addition, must be able to quickly identify and insert additional support where needed to deescalate situations without compromising Trulieves objective in serving our patient base with excellent customer service.

Equal Opportunity Employer Trulieve Supports a Drug-Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

If you're passionate about plant medicine and excited by our mission, we'd love to hear your perspective on how we can best meet your needs.