Retail Ambassador (Full-Time)

American Dream; East Rutherford (NJ); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

American Dream is seeking a Retail Ambassador to greet guests, answer questions, and guide shoppers through our displays and product knowledge. You will help with product placement, restocking, and maintaining a safe, clean selling area while using the POS system to ring up sales.

The role emphasizes outstanding guest service, basic math, and reliable cash handling. Prior retail or point-of-sale experience is preferred, with opportunities to engage guests and collaborate with team members across

Qualifications

• Must be at least 18 years of age.
• Outstanding guest service skills.
• Retail experience preferred.
• Cash handling experience preferred.
• Able to communicate clearly with guests and staff.
• Basic computer knowledge preferred.

Responsabilités

• Provide exceptional guest service by greeting and conversing with guests and determining their needs.
• Greet guests courteously and uncover their needs.
• Assist guests with product questions or general questions concerning American Dream and the local region.
• Prepare and organize product for display and purchase.
• Maintain product area as determined by the supervisory team.
• Communicate inventory levels to the manager and buyers.

Connaissances

Guest service

Cash handling

POS experience

Communication

Teamwork

Basic math

Outils

POS system

Description du poste

The Retail Ambassador provides exceptional guest service to all guests at American Dream.

Primary Responsibilities:

• Provide exceptional guest service by greeting and conversing with guests and determining their needs.


• Greet guests courteously, uncovering their needs, and giving polite parting remarks.


• Assist guests with product questions or general questions concerning American Dream and the local region.


• Prepare and organize product for display and purchase.


• Maintain specific product area as determined by the supervisory team.


• Communicate inventory levels to the manager and buyers on the specific product area.


• Communicate with manager/buyers on sales of specific products.


• Understand specific product area knowledge- features, other product options and benefits.


• Restock displays as needed.


• Organize and maintain specific product backstock.


• Oversee safety and cleanliness of selling area.


• Process and count out funds accurately and timely following established cash handling procedures.


• Maintain knowledge of Loss Prevention procedures.


• Utilizing suggestive selling techniques to increase sales.


• Maintain knowledge of current sales, promotions, and discounts.


• Recommend, select, and assist in locating merchandise based on guests' needs and questions.


• Utilize the POS (Point of Sales) system to ring up merchandise sales.


• Perform other duties as assigned.

Desired Qualifications:

• Must be at least 18 years of age.


• Outstanding guest service skills.


• Previous retail/experience preferred.


• Previous cash handling experience preferred.


• Previous guest service experience preferred.


• Basic knowledge of computers is preferred.


• Ability to communicate clearly and effectively with guests.


• Ability to communicate clearly and effectively with supervisory staff and buying office.


• Basic math skills.


• Point of Sale experience preferred.


• Interpersonal skills -- working alone and with team

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law.