Retail Administrative Supervisor & Training Lead

The TJX Companies, Inc.; Garner (NC); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. in Garner, NC is hiring for an entry-level retail role that supports store management with administrative tasks and delivers an excellent customer experience.

You will engage customers, assist with onboarding, and help maintain a clean, organized store environment. Candidates should have 1 year of retail experience and at least 6 months in a leadership capacity, with strong communication and multi-tasking skills.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Outstanding communication and organizational skills with attention to detail.
• Able to work a flexible schedule including nights and weekends.
• Capable of multi-tasking and adapting to changing directions.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new Associates
• Maintains Associate personnel files
• Performs daily cash office functions and maintains cash office standards
• Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
• Maintains proper Associate coverage in service areas for a positive customer experience
• Supports and responds to coverage needs throughout the store
• Ensures store team executes tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment

Skills

Customer service

Communication

Organization

Teamwork

Job description

The TJX Companies, Inc. in Garner, NC is hiring for an entry-level retail role that supports store management with administrative tasks and delivers an excellent customer experience.

You will engage customers, assist with onboarding, and help maintain a clean, organized store environment. Candidates should have 1 year of retail experience and at least 6 months in a leadership capacity, with strong communication and multi-tasking skills.