Retail Account Manager (RAM) – NRS & Retail Services

IDT Corporation; South Carolina; Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Uncapped commission

Mileage & gas reimbursement

Paid on-the-job training

Full benefits

Job summary

IDT Corporation’s National Retail Solutions (NRS) Retail division seeks a driven Retail Account Manager in a hybrid role. You will grow revenue by selling NRS POS, merchant services, and cash advances while managing existing telecom and financial services products within your territory.

Responsibilities include visiting stores weekly, opening new doors, supporting merchant onboarding, and handling payments and inventory.

Qualifications

• 1–2 years of experience in retail sales, outside sales, or customer-facing roles.
• Bilingual fluency in English and Spanish is highly preferred to support a diverse customer base.
• Must have a valid driver’s license, a reliable car, and willingness to travel door-to-door within territory daily.
• Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.

Responsibilities

• Drive NRS Product Sales: Prospect, pitch, and close sales for NRS POS devices, Merchant Services, and Cash Advances to retail accounts.
• Manage an Assigned Route: visit stores weekly to maintain high customer satisfaction and identify upsell opportunities.
• Open New Retail Doors: prospect and go door-to-door to expand IDT and NRS presence in territory.
• Onboard & Support Customers: drive merchant applications, explain service usage, and provide light troubleshooting on equipment.
• Handle Operations & Inventory: manage sales, cash collections, and telecom card inventory in IDT’s system.

Skills

Retail sales experience

Bilingual English/Spanish

Driver's license & reliable car

CRM tools

MS Office

Strong presentation skills

Tools

MS Office

CRM tools

Tablets

Bluetooth equipment

Job description

About the Opportunity

IDT’s Retail division is looking for an energetic, hybrid

About the Opportunity

IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management.

In this role, you will

• Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts
• Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities
• Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory
• Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment
• Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system

What we are looking for

• Experience: 1-2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus
• Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base
• Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily
• Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment
• Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment

We offer you

• Competitive Base Salary + uncapped commission structure
• Comprehensive mileage and gas reimbursement program
• Paid on-the-job training on both NRS tech products and IDT telecom services
• Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO)

At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.

IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.

Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits