Retail Account Manager (RAM) – NRS & Retail Services

IDT Corporation; Bethany (OK); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401k with employer match

Paid time off (PTO)

Job summary

IDT Corporation, via its National Retail Solutions portfolio, is seeking a hybrid Retail Account Manager to drive sales of POS, merchant services, and cash advances while managing existing telecom and financial products across a territory.

The role blends consultative selling with ongoing account management, emphasizing weekly retail visits, onboarding, and hands-on support. A dynamic, growth-oriented environment with uncapped commission opportunities awaits.

Qualifications

• 1–2 years of experience in retail sales, outside sales, or customer-facing roles.
• Bilingual fluency in English and Spanish preferred to support diverse customers.
• Must have a valid driver’s license, reliable car, and willingness to travel daily door-to-door.

Responsibilities

• Drive NRS product sales for POS devices, merchant services, and cash advances to new and existing retail accounts.
• Manage an assigned route with weekly store visits to ensure satisfaction and identify upsell opportunities.
• Open new retail doors by prospecting and going door-to-door in the territory.
• Onboard and support customers through the merchant application process and basic tech support.

Skills

Retail sales

Outside sales

Customer-facing

Bilingual English/Spanish

Presentation skills

Tools

MS Office

CRM tools

Tablets

Bluetooth equipment

Job description

About the Opportunity

IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.

This role balances the thrill of direct, consultative sales with the stability of consistent account management.

In this role, you will:

• Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts
• Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities
• Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory
• Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment
• Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system

What we are looking for:

• Experience: 1-2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus
• Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base
• Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily
• Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment
• Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment

What we offer:

• Competitive Base Salary + uncapped commission structure
• Comprehensive mileage and gas reimbursement program
• Paid on-the-job training on both NRS tech products and IDT telecom services
• Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO)

About us:

IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company: IDT Corporation / National Retail Solutions (NRS)

Location: [Insert Territory/Location]

Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits