Retail Account Manager, Charlotte

Maya Verdant LLC; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Maya Verdant LLC in Charlotte, NC is seeking an experienced sales strategist to lead grocery and retail partnerships.

You will build annual and quarterly joint business plans, manage fund positions across accounts, and coordinate initiatives across category, shopper marketing, fuel, e-commerce and retail media to drive growth. Strong communication and data-driven decision making are essential.

Qualifications

• 4+ years selling to or managing a major grocery, mass, club or convenience chain.
• Owned a retailer P&L or a customer plan covering distribution, promotion and a quarterly business review.
• Carried a funded program from plan through period close without an overspend.
• Can run a category review and a shopper marketing meeting in the same week.
• Syndicated or retailer-panel data is familiar.
• Strong written updates. Short, specific, no deck for a status that needs a paragraph.

Responsibilities

• Build and run annual and quarterly joint business plans with each retailer in your market.
• Own the fund position across your book: accrued, committed, spent and remaining, reconciled every period with no overspend and no stranded balance.
• Map the buying points that matter: category, replenishment, shopper marketing, fuel, e-commerce and retail media.
• Present programs in retailer language: trip, basket, category growth, shopper mission and proof of performance.
• Secure prior approval and spend authority before a program goes live, and keep the documentation that releases the money.
• Coordinate how offers reach members who shop that chain, including grocery-attached fuel where the retailer runs it.
• Hold each retailer's operating calendar: line reviews, circulars, reset windows and media flights.
• Run pre- and post-event analysis on every funded program and carry the result into the next plan.
• Brief Maya's product and member-care teams so what runs matches what the retailer approved.
• Surface conflicts early, including exclusives, store-conditional funds and brand restrictions, before a program is sold.
• Maintain the account plan, contact map, fund position and forecast for every account in your market.

Skills

Retail planning

P&L ownership

Budget management

Forecasting

Strategic planning

Cross-functional collaboration

Job description

Role

Responsibilities

• Build and run annual and quarterly joint business plans with each retailer in your market
• Own the fund position across your book: accrued, committed, spent and remaining, reconciled every period with no overspend and no stranded balance
• Map the buying points that matter: category, replenishment, shopper marketing, fuel, e-commerce and retail media
• Present programs in retailer language: trip, basket, category growth, shopper mission and proof of performance
• Secure prior approval and spend authority before a program goes live, and keep the documentation that releases the money
• Coordinate how offers reach members who shop that chain, including grocery-attached fuel where the retailer runs it
• Hold each retailer's operating calendar: line reviews, circulars, reset windows and media flights
• Run pre- and post-event analysis on every funded program and carry the result into the next plan
• Brief Maya's product and member-care teams so what runs matches what the retailer approved
• Surface conflicts early, including exclusives, store-conditional funds and brand restrictions, before a program is sold
• Maintain the account plan, contact map, fund position and forecast for every account in your market

Requirements

• 4+ years selling to or managing a major grocery, mass, club or convenience chain, in-house or at a national sales or shopper agency
• You have owned a retailer P&L or a customer plan: distribution, promotion and a quarterly business review
• You have carried a funded program from plan through period close without an overspend
• You can work a category review and a shopper marketing meeting in the same week
• Syndicated or retailer-panel data is familiar
• Strong written updates. Short, specific, no deck for a status that needs a paragraph

Nice to have

• Fuel, convenience or grocery-pharmacy experience in the same market
• Retail media experience at a major chain's media arm
• Bilingual English and Spanish where that is the working language of the account