Retail Account Manager

Deliverect; London (KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Deliverect, a growth-focused company, is seeking an Account Manager to own post-sales relationships for a portfolio of customers. You will drive value, retention, and expansion by leveraging your relationship-building and strategic thinking.

This full-time, hybrid role reports to the Growth team, collaborates cross-functionally to translate customer needs into scalable solutions, and contributes to revenue growth in a dynamic global market.

Job description

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.

Department Focus:

The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.

Your Impact:

As an Account Manager at Deliverect, you will be the central point of contact for a portfolio of customers, owning the post-sales relationship to ensure they gain maximum, ongoing value from our platform. Your expertise in relationship building, commercial acumen, and strategic thinking will directly contribute to customer retention and Deliverect's overall revenue growth by driving key expansion opportunities. You will manage medium-to-high complexity accounts and act as the internal process owner, collaborating cross-functionally to transform customer needs into feasible, value-driven solutions.

This will be a full-time, hybrid role with a flexible work schedule.