Restuarant General Manager

OHM Concession Group; Kansas City (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

OHM Concession Group is seeking a seasoned Full Service Restaurant General Manager to lead operations at Kansas City International Airport. You will oversee daily service, staff performance, and adherence to food safety and sanitation standards, while driving sales and profitability in a fast-paced airport setting.

The role requires strong leadership, cost control, and customer service excellence, with flexibility for varied shifts and collaboration with airport authorities and vendors.

Qualifications

• Minimum of experience as Restaurant General Manager or similar leadership role.
• Strong knowledge of restaurant operations, food safety standards, and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced, high-volume airport environment.
• Proficient in inventory management, budgeting, and financial reporting.
• Willingness to work varied shifts, including weekends and holidays.
• High school diploma or equivalent; degree in Hospitality Management preferred.
• Familiarity with airport regulations and security protocols is a plus.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.
• Lead, train, and motivate staff to deliver excellent customer experiences.
• Maintain high standards of food safety and sanitation in compliance with health regulations.
• Develop and implement strategies to increase sales and profitability.
• Manage inventory, ordering, and cost control to maximize efficiency.
• Handle customer inquiries, feedback, and resolve issues promptly.
• Coordinate with airport authorities and vendors for compliance with policies.
• Prepare financial reports, budgets, and forecasts.
• Ensure staffing levels meet operational needs, including hiring and scheduling.
• Promote a positive work environment that encourages teamwork and development.

Skills

Leadership

Communication

Interpersonal skills

Inventory management

Budgeting

Financial reporting

Food safety

Customer service

Flexibility

Airport operations

Education

High school diploma or equivalent

Hospitality Management degree preferred

Job description

Location: Kansas City International Airport, Kansas City, MO, 64153

Job Summary

We are seeking an experienced and dynamic Full Service Restaurant General Manager to lead our team at Kansas City International Airport. The ideal candidate will be responsible for overseeing all restaurant operations, ensuring exceptional customer service, managing staff, and driving business growth in a fast-paced airport environment.

Key Responsibilities

• Manage daily restaurant operations to ensure smooth and efficient service.
• Lead, train, and motivate restaurant staff to deliver excellent customer experiences.
• Maintain high standards of food quality, safety, and sanitation in compliance with health regulations.
• Develop and implement strategies to increase sales and profitability.
• Manage inventory, ordering, and cost control to maximize operational efficiency.
• Handle customer inquiries, feedback, and resolve any issues promptly and professionally.
• Coordinate with airport authorities and vendors to ensure compliance with airport policies and procedures.
• Prepare and analyze financial reports, budgets, and forecasts.
• Ensure staffing levels meet operational needs, including hiring, scheduling, and performance management.
• Promote a positive work environment that encourages teamwork and employee development.

Qualifications

• Proven experience as a Restaurant General Manager or similar leadership role in the hospitality industry.
• Strong knowledge of restaurant operations, food safety standards, and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced, high-volume environment such as an airport location.
• Proficient in inventory management, budgeting, and financial reporting.
• Flexibility to work various shifts, including weekends and holidays.
• High school diploma or equivalent; degree in Hospitality Management or related field preferred.
• Familiarity with airport regulations and security protocols is a plus.