Restuarant General Manager

OHM Concession Group, LLC; Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

OHM Concession Group, LLC is seeking an experienced Full Service Restaurant General Manager to lead the team at Kansas City International Airport. You will oversee daily restaurant operations, drive guest satisfaction, manage staff, and ensure compliance with health and safety standards.

The ideal candidate will demonstrate strong leadership, operational excellence, inventory control, budgeting, and the ability to perform under pressure in a high-volume airport environment.

Qualifications

• Experience as Restaurant General Manager or similar.
• Knowledge of food safety standards and customer service best practices.
• Ability to lead teams and improve performance.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.
• Lead, train, and motivate staff to deliver exceptional guest experiences.
• Maintain high standards of food safety and sanitation.
• Develop and implement strategies to grow sales and profitability.
• Manage inventory, ordering, and cost controls.
• Handle guest inquiries and resolve issues promptly.
• Coordinate with airport authorities and vendors as required.
• Prepare and analyze financial reports, budgets and forecasts.
• Ensure staffing levels and performance management.
• Foster a positive, collaborative work environment.

Skills

Operations Management

Leadership

Customer Service

Food Safety

Budgeting

Staff Training

Communication

Education

High School Diploma

Hospitality Management Degree

Tools

POS Systems

Inventory Software

Scheduling Software

Job description

Restaurant General Manager

Location: Kansas City International Airport, Kansas City, MO, 64153

Job Summary

We are seeking an experienced and dynamic Full Service Restaurant General Manager to lead our team at Kansas City International Airport. The ideal candidate will be responsible for overseeing all restaurant operations, ensuring exceptional customer service, managing staff, and driving business growth in a fast-paced airport environment.

Key Responsibilities

• Manage daily restaurant operations to ensure smooth and efficient service.


• Lead, train, and motivate restaurant staff to deliver excellent customer experiences.


• Maintain high standards of food quality, safety, and sanitation in compliance with health regulations.


• Develop and implement strategies to increase sales and profitability.


• Manage inventory, ordering, and cost control to maximize operational efficiency.


• Handle customer inquiries, feedback, and resolve any issues promptly and professionally.


• Coordinate with airport authorities and vendors to ensure compliance with airport policies and procedures.


• Prepare and analyze financial reports, budgets, and forecasts.


• Ensure staffing levels meet operational needs, including hiring, scheduling, and performance management.


• Promote a positive work environment that encourages teamwork and employee development.

Qualifications

• Proven experience as a Restaurant General Manager or similar leadership role in the hospitality industry.


• Strong knowledge of restaurant operations, food safety standards, and customer service best practices.


• Excellent leadership, communication, and interpersonal skills.


• Ability to work in a fast-paced, high-volume environment such as an airport location.


• Proficient in inventory management, budgeting, and financial reporting.


• Flexibility to work various shifts, including weekends and holidays.


• High school diploma or equivalent; degree in Hospitality Management or related field preferred.


• Familiarity with airport regulations and security protocols is a plus.