ReStore Associate/Stocker

Fort Worth Hispanic Chamber of Commerce; Fort Worth (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

Trinity Habitat is seeking a ReStore Associate/Stocker to support operations in the ReStore. You will ring up customers, assist donors, stock shelves, and maintain a clean, organized store environment while providing friendly service.

The role requires physical ability to lift up to 70 lbs, work 40 hours per week, with evenings and weekends as needed. This position emphasizes problem-solving, organization, and reliable performance.

Qualifications

• Experience handling donations and customer interactions.
• Ability to lift up to 70 lbs.

Responsibilities

• Provide calm, confident leadership to the organization.
• Disseminate information readily to stakeholders as appropriate.
• Submit accurate reports according to deadlines.
• Ensure that the store is clean, organized and safe.
• Ring up customers at the cash register as needed.
• Assist donors with unloading donations and loading/unloading trucks.
• Stock incoming materials in their appropriate location.
• Provide outstanding customer service to customers and donors.

Skills

Customer service

Donation handling

Stocking

Lift 70 lbs

Store safety

Job description

General Description:

Under the direction of the ReStore Manager, the ReStore Associate/Stocker is an agency Problem Solver. Broadly speaking he or she has responsibility for ringing-up customers in a timely and accurate manner, while providing friendly and courteous service to ReStore customers. Additionally, he/she performs data entry as needed and maintains the ReStore donor database.

Problem Solvers

are the foundation of the agency. They efficiently handle a wide range of critical tasks that support the Agency Team and our various programs. Problem Solvers are empowered to solve problems. They do not look to their supervisor for solutions. They ensure that important details do not slip through the cracks, are incredibly well organized, make the agency look professional, and facilitate excellent audits, among many other things. Problem Solvers look to AI to create efficiency and excellence!

Knowledge, Skills and Abilities...

• Handle donated materials that arrive at the ReStore
• Interact with customers and donors in a professional manner
• Sort and stock materials by department
• Lift objects weighing up to 70 lbs
• Ensure the store is safe and clean

Job Conditions...

Position is full-time (40 hours a week) work Monday through Friday. Evening and weekend work is required. It is a non-exempt position. Conditions and benefits are contained in the board approved Employee Handbook.

Priorities...

Trinity Habitat expects you to succeed in your actions and outcomes according to...

• Core Values
• Strategic Plan
• Employee Handbook
• Job Description
• Operations Manual
• Job Goals

General Responsibilities…

• Provide calm, confident, and positive leadership to the entire organization.
• Disseminate information readily to stakeholders as appropriate.
• Submit accurate reports according to deadlines.
• If you question, disagree, or have a concern, speak directly with those involved. Do not gossip to others!
• Ensure that your area, office, building, vehicle, trailer, etc., is clean, organized, safe, and compliant.
• Comply with grant requirements accordingly.
• Crosstrain with fellow staff to ensure a steady flow of business despite absences.

Specific Responsibilities:

• Assist donors with unloading donations
• Assist with loading and unloading trucks.
• Assist customers with loading their purchases as necessary
• Price incoming donations as needed
• Stock incoming materials as needed in their appropriate location
• Utilize available volunteers to assist with proper stocking
• Ring up customers at the cash register as needed
• Answer phone and direct incoming calls as needed
• Ensure that the store is clean, organized and safe
• Provide outstanding customer service to customers and donors

Misc:

• Professional appearance and demeanor.
• Pleasant speaking voice and articulation.
• Availity to work on Saturdays and evenings as necessary.
• ********Ability to type 40 words per minute*******
• Valid Texas driver's license, insurance and an operational vehicle.
• Undertake other duties as assigned.