Restoration Technician

SERVPRO of North Miami; Miami (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Restoration Technician, where your efforts will help restore homes and businesses affected by fire, mold, and water damage. In this dynamic role, you'll respond to service calls, manage equipment, and ensure customer satisfaction through effective communication and teamwork. This position offers a competitive salary, opportunities for advancement, and a supportive work environment that values your contributions. If you're self-motivated, dependable, and ready to make a difference, this could be the perfect opportunity for you!

Benefits

Bonus based on performance

Company car

Competitive salary

Free uniforms

Opportunity for advancement

Training & development

Paid time off

Qualifications

• Experience in cleaning/restoration preferred.
• IICRC certifications preferred.

Responsibilities

• Respond to service calls and perform assigned services.
• Maintain clean and organized vehicle and equipment.
• Document loss using Docusketch and other tools.

Skills

Effective oral communication

Interpersonal skills

Multi-tasking

Dependability

Education

High school diploma/GED

Tools

Docusketch

DASH

MICA

Encircle

Job description

Benefits:

• Bonus based on performance
• Company car
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development
• Paid time off

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Restoration Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire, mold, and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Respond to service calls as needed. Perform services as assigned, following SERVPRO production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities:

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Prepare rooms/areas for work activities
• Set up staging area and equipment for each project
• Leave job site with a clean and orderly appearance
• Perform production processes following SERVPRO production guidelines per work order per crew chief directions
• Ensure clear two-way communication with crew chief, project managers, and other technicians (especially regarding customer needs and concerns)
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling
• Document loss via Docusketch, DASH, MICA, and Encircle

Qualifications:

• Effective oral communication
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to travel locally and out of state as necessary
• Ability to successfully complete a background check subject to applicable law
• Knowledge of Docusketch, DASH, MICA, and Encircle
• English required
• Valid Drivers License

Physical and Work Environment Requirements:

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.