Restoration Supervisor: Lead Projects & Client Experience

ServiceMaster Clean of Fraser Valley; Rocklin (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Grass Valley/Truckee - 12621 is seeking a Restoration Supervisor to lead on-site recovery projects and ensure exceptional customer service.

You will coordinate production, supervise restoration technicians, manage materials, and communicate with project managers to keep work on schedule and within safety guidelines.

Join a team committed to Here to Help and opportunities for advancement within a well-established SERVPRO franchise.

Qualifications

• Valid driver’s license.
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Education

High school diploma/GED

IICRC certification (preferred)

Job description

SERVPRO of Grass Valley/Truckee - 12621 is seeking a Restoration Supervisor to lead on-site recovery projects and ensure exceptional customer service.

You will coordinate production, supervise restoration technicians, manage materials, and communicate with project managers to keep work on schedule and within safety guidelines.

Join a team committed to Here to Help and opportunities for advancement within a well-established SERVPRO franchise.