Restoration Supervisor - Fire & Water Restoration

Servpro Industries, Inc.; Malvern (AR); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Résumé du poste

SERVPRO of Central Delaware County is seeking a Restoration Supervisor to oversee production on projects, ensure quality, and sustain exceptional customer experiences. The role coordinates technicians, documents job files, and manages labor and materials in accordance with safety guidelines.

Candidates should have a valid license, 1+ year in cleaning/restoration/construction, and the ability to lift up to 100 pounds. IICRC cert is a plus; background check required.

Qualifications

• Valid driver’s license and ability to lift up to 100 pounds.
• 1+ year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.
• Ability to climb ladders and work in tight spaces (crawl spaces/attics).
• Background check required by law.

Responsabilités

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage customer and client experience and overall satisfaction via online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on progress and issues.
• Follow OSHA guidelines for job safety and protect assets by proper use of equipment and materials.
• Coach and train restoration technicians.

Connaissances

Valid driver's license

Lift 50–100 lbs

Communication

Formation

High school diploma/GED

Description du poste

SERVPRO of Central Delaware County is hiring a Restoration Supervisor!

SERVPRO of Central Delaware County offers:

• Competitive compensation

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company's Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $20.00 - $25.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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