Restoration Supervisor/Crew Chief/Lead Tech

SERVPRO® of Montgomery; Montgomery (AL); On-site; USD 27,552 - 33,062; Full time

Job summary

A local restoration company in Montgomery is seeking a Restoration Supervisor to ensure customer satisfaction and manage production processes. The ideal candidate should have effective communication skills, a high school diploma, and possibly experience in restoration. This full-time position requires physical ability and adherence to safety practices.

Qualifications

• Ability to climb ladders and work at ceiling heights.
• Ability to travel locally and out of state when necessary.
• Ability to successfully complete a background check.

Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction.
• Supervise activities of production technicians.
• Identify safety hazards and ensure safe work practices.

Skills

Effective written and oral communication

Basic math skills

Experience in cleaning/restoration

Ability to lift a minimum of 50 pounds

Ability to work On-Call rotation

Education

High school diploma/GED

IICRC certifications

Job description

Join to apply for the Restoration Supervisor/Crew Chief/Lead Tech role at SERVPRO® of Montgomery

Base pay range

$20.00/hr - $24.00/hr

Overview

Do you love helping people through difficult situations? Then don’t miss your chance to join our franchise as a new Restoration Supervisor. As a new Restoration Supervisor at SERVPRO of Montgomery, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to production technicians and supervise their activities.
• Coordinate and perform production processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

Qualifications

• Effective written and oral communication
• Basic math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to work On-Call rotation
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Employment type

• Full-time

Seniority level

• Mid-Senior level

Job function

• Other

Industries

• Facilities Services