Restoration Supervisor/Crew Chief

SERVPRO of Vacaville / Dixon; Elizabethtown (KY); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Professional development

Advancement opportunities

Paid time off

Training & development

Health insurance

Competitive compensation

Superior benefits

Career progression

Job summary

SERVPRO of Hardin & LaRue Counties is seeking a Restoration Supervisor to lead and supervise restoration projects, ensuring a high standard of customer service and timely completion. This full-time role involves coordinating, monitoring, and performing work activities to fulfill service needs and a positive customer experience.

You will manage production, supervise technicians, document scopes of work, track materials, and communicate progress with the project manager.

Qualifications

• Valid driver’s license is required.
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.
• Proficient with technology such as iPads, Google Sheets, and other software.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file and scope of work to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Skills

Driver's license

Tech proficiency

Education

High school diploma/GED (preferred)

IICRC certification preferred

Tools

Google Sheets

Job description

SERVPRO of Hardin & LaRue Counties is hiring a Restoration Supervisor!

Benefits

• Professional development
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance
• Competitive compensation
• Superior benefits
• Career progression
• Professional development

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file and scope of work to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required.
• Be proficient in use of technology such as iPads, Google Sheets, and other software

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

This is a full-time position working 8:00 a.m. – 5:00 p.m., Monday – Friday, 40 hours per week. This position frequently requires long hours (beyond 8 hours a day), including some evening and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

SERVPRO of Hardin/Larue Counties is an EOE M/F/D/V employer

Compensation: $20.00 - $24.00 per hour

Picture yourself here fulfilling your potential.

With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.