Restoration Supervisor

SERVPRO of Vacaville / Dixon; North Bethesda (MD); Hybrid; USD 34.000 - 41.000; Vollzeit

Benefits dieser Stelle

401(k) matching

Bonus based on performance

Paid time off

Training & development

Zusammenfassung

SERVPRO of North Bethesda/Aspen Hill/Rossmoor is seeking a Restoration Supervisor to coordinate and oversee restoration projects, ensuring quality and customer satisfaction. The role includes directing technicians, documenting progress, and maintaining safety protocols on site.

The position offers hourly pay between $25 and $30, with commission and advancement opportunities based on performance after initial employment period. Training and development are provided after hire.

Qualifikationen

• Experience coordinating restoration projects or field crews.
• Strong communication and customer service skills.
• Ability to document project progress and safety measures.

Aufgaben

• Coordinate restoration processes as scheduled and ensure quality control.
• Manage customer experience and project satisfaction; supervise technicians.
• Document restoration projects and support services provided.

Kenntnisse

Leadership

Customer service

Coordination

Safety compliance

Jobbeschreibung

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance

SERVPRO of North Bethesda/Aspen Hill/Rossmoor is hiring a Restoration Supervisor!

Benefits

SERVPRO of North Bethesda/Aspen Hill/Rossmoor offers:

• Competitive compensation - $25 -$30 per hour + commission, promotion based on performance after 1 year of employment
• Superior benefits - sick leave immediately and after 6 months of employment eligibility for 401K with company matching, vacation leave and paid holidays
• Career progression - to grow into a restoration project manager or operations manager, and quarterly performance reviews
• Professional development - on-the-job training and paid training/certifications after 90 days of employment
• Health, Life, Vision and Dental available after 6 months of employment!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Career Path: After 30 days of employment WRT, AFTER 90 Days FRST, 90 days after FRST Completion HST Certification

Key Responsibilities

• Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
• Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
• Thoroughly document restoration projects support the services provided
• Manage labor, equipment, and supply usage on assigned projects
• Communicate progress, problems, and important updates with internal team members.
• Verify all safety protocols are established and followed for workplace safety
• Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
• Coach and train restoration technicians

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Compensation: $25.00 - $30.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.