Restoration Supervisor

IICRC; Dallas (TX); In loco; USD 48.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Paid time off

Training & development

Vision insurance

Dental insurance

Bonus based on performance

Company car

Competitive salary

Opportunity for advancement

Descrizione del lavoro

SERVPRO is seeking a Restoration Supervisor to coordinate and oversee restoration projects on-site in the Dallas area. You will lead technicians, ensure quality, and maintain detailed job files while managing safety and client relations.

The role emphasizes on-site supervision, OSHA compliance, and strong communication with clients and the team. A valid driver's license and relevant experience are preferred.

Competenze

• Excellent communication and organizational abilities.
• Ability to supervise restoration crews and coordinate field operations.
• Strong focus on safety and documentation accuracy.

Mansioni

• Coordinate production processes and monitor quality on restoration projects.
• Oversee customer experience and drive satisfaction through clear communication.
• Direct restoration technicians and supervise daily activities on site.
• Maintain detailed job files and track labor/material usage.
• Liaise with project manager and office staff on progress and issues.

Conoscenze

Communication skills

Leadership

Customer service

Formazione

High School Diploma or GED

Descrizione del lavoro

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance

Servpro is hiring a Restoration Supervisor!

Benefits

Servpro offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.