Restoration Project Manager - Huntsville, AL

Accentuin, LLC.; Huntsville (AL); On-site; USD 70,000 - 110,000; Full time

Job summary

Accentuin, LLC. in Huntsville, AL is seeking a Reconstruction Project Manager to lead residential and commercial restoration projects from scope to closeout.

You will own the project, coordinate customers, insurer reps, estimators, subcontractors, and field staff to deliver on time, within budget, and to the highest quality standards. The role emphasizes customer advocacy, profitability, and meticulous documentation.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years of construction, reconstruction, restoration, or related project management experience preferred.
• Demonstrated ability to manage multiple construction projects simultaneously.
• Strong knowledge of residential and/or commercial construction.
• Strong understanding of construction sequencing and building practices.
• Excellent communication and customer-service skills.
• Strong organizational and time-management skills.
• Strong computer skills.
• Ability to read and understand construction estimates, plans, and scopes of work.
• Ability to manage budgets and project costs.
• Valid driver's license and acceptable driving record.
• Ability to travel to project sites as required.

Responsibilities

• Take complete ownership of assigned reconstruction projects from handoff through completion.
• Review the scope of work, estimate, contracts, photographs, drawings, specifications, and project requirements before beginning production.
• Develop a clear project plan, budget, schedule, and sequence of work.
• Establish project expectations with the customer at the beginning of the project.
• Monitor the project from start to finish and ensure all commitments are fulfilled.
• Identify potential problems early and develop solutions before they negatively affect the project.
• Maintain complete and accurate project documentation.
• Serve as the primary point of contact for the customer throughout the reconstruction process.
• Clearly communicate the project scope, schedule, expectations, changes, and progress.
• Maintain regular customer contact and provide meaningful updates.
• Respond promptly and professionally to customer questions and concerns.
• Manage difficult customer situations with professionalism, empathy, and accountability.
• Set realistic expectations and never make promises that cannot be fulfilled.
• Conduct project walkthroughs and final inspections with the customer.
• Work toward creating a customer cheerleader, not simply a satisfied customer.
• Develop and maintain accurate project schedules.
• Coordinate subcontractors, vendors, employees, inspections, deliveries, and material availability.
• Ensure each phase of construction is completed in the proper sequence.
• Monitor the schedule daily and address delays immediately.
• Communicate schedule changes to customers, subcontractors, and internal team members.
• Coordinate inspections and required approvals.
• Maintain momentum on projects and prevent unnecessary downtime.
• Identify, schedule, and manage qualified subcontractors and vendors.
• Clearly communicate scope, expectations, schedules, and quality standards.
• Verify that subcontractors understand their responsibilities before beginning work.
• Monitor subcontractor performance, workmanship, schedule adherence, and professionalism.
• Verify completed work before approving payment.
• Address subcontractor deficiencies promptly.
• Maintain professional relationships with reliable subcontractors and vendors.
• Assist management in identifying and developing additional qualified trade partners.
• Conduct regular job-site inspections.
• Ensure work is completed according to the approved scope, plans, specifications, building codes, and company standards.
• Verify workmanship before moving to subsequent phases of construction.
• Identify deficiencies and ensure they are corrected promptly.
• Maintain clean, safe, and professional job sites.
• Coordinate punch-list completion.
• Conduct final quality-control inspections before project closeout.
• Ensure the completed project meets or exceeds customer expectations.
• Understand the approved project budget and estimated gross profit before production begins.
• Monitor actual project costs against the approved budget.
• Control labor, material, subcontractor, equipment, and other project expenses.
• Review purchase orders, invoices, subcontractor bills, and project expenses for accuracy.
• Identify cost overruns immediately.
• Obtain approval for changes in scope before additional work is performed whenever possible.
• Maintain accurate documentation for change orders and supplements.
• Monitor project gross profit throughout the project.
• Protect company margins by controlling unnecessary costs and rework.
• Assist Accounting with accurate billing and collections.
• Ensure projects are properly closed financially.
• The Project Manager should know the financial status of every project they manage.

Skills

Communication

Customer service

Organization

Time management

Computer skills

Budget management

Driving license

Travel readiness

Reading plans/estimates

Construction knowledge

Education

High school diploma or equivalent

Tools

Xactimate

Restoration management software

Job description

RESTORATION PROJECT MANAGER

Restoration & Reconstruction Operations

Department: Reconstruction

Reports To: Director of Operations / General Manager

FLSA: Exempt

Employment Type: Full-Time

POSITION SUMMARY

The Reconstruction Project Manager is responsible for the successful management of residential and commercial reconstruction projects from the initial scope of work through final completion.

This position owns the project and is responsible for coordinating customers, insurance representatives, estimators, subcontractors, vendors, field personnel, and internal team members to ensure projects are completed on time, within budget, according to scope, and to the highest quality standards.

The Reconstruction Project Manager must be both a customer advocate and business owner of the project, understanding that successful project management requires balancing customer satisfaction, production, quality, schedule, documentation, and profitability.

The ideal candidate is an experienced construction or restoration professional who is highly organized, financially accountable, an excellent communicator, and capable of managing multiple projects simultaneously.

ESSENTIAL RESPONSIBILITIES

Project Ownership

• Take complete ownership of assigned reconstruction projects from handoff through completion.
• Review the scope of work, estimate, contracts, photographs, drawings, specifications, and project requirements before beginning production.
• Develop a clear project plan, budget, schedule, and sequence of work.
• Establish project expectations with the customer at the beginning of the project.
• Monitor the project from start to finish and ensure all commitments are fulfilled.
• Identify potential problems early and develop solutions before they negatively affect the project.
• Maintain complete and accurate project documentation.

Customer Management

• Serve as the primary point of contact for the customer throughout the reconstruction process.
• Clearly communicate the project scope, schedule, expectations, changes, and progress.
• Maintain regular customer contact and provide meaningful updates.
• Respond promptly and professionally to customer questions and concerns.
• Manage difficult customer situations with professionalism, empathy, and accountability.
• Set realistic expectations and never make promises that cannot be fulfilled.
• Conduct project walkthroughs and final inspections with the customer.
• Work toward creating a customer cheerleader, not simply a satisfied customer.

Project Scheduling

• Develop and maintain accurate project schedules.
• Coordinate subcontractors, vendors, employees, inspections, deliveries, and material availability.
• Ensure each phase of construction is completed in the proper sequence.
• Monitor the schedule daily and address delays immediately.
• Communicate schedule changes to customers, subcontractors, and internal team members.
• Coordinate inspections and required approvals.
• Maintain momentum on projects and prevent unnecessary downtime.

Subcontractor & Vendor Management

• Identify, schedule, and manage qualified subcontractors and vendors.
• Clearly communicate scope, expectations, schedules, and quality standards.
• Verify that subcontractors understand their responsibilities before beginning work.
• Monitor subcontractor performance, workmanship, schedule adherence, and professionalism.
• Verify completed work before approving payment.
• Address subcontractor deficiencies promptly.
• Maintain professional relationships with reliable subcontractors and vendors.
• Assist management in identifying and developing additional qualified trade partners.

Production & Quality Control

• Conduct regular job-site inspections.
• Ensure work is completed according to the approved scope, plans, specifications, building codes, and company standards.
• Verify workmanship before moving to subsequent phases of construction.
• Identify deficiencies and ensure they are corrected promptly.
• Maintain clean, safe, and professional job sites.
• Coordinate punch-list completion.
• Conduct final quality-control inspections before project closeout.
• Ensure the completed project meets or exceeds customer expectations.

Financial & Project Profitability

• Understand the approved project budget and estimated gross profit before production begins.
• Monitor actual project costs against the approved budget.
• Control labor, material, subcontractor, equipment, and other project expenses.
• Review purchase orders, invoices, subcontractor bills, and project expenses for accuracy.
• Identify cost overruns immediately.
• Obtain approval for changes in scope before additional work is performed whenever possible.
• Maintain accurate documentation for change orders and supplements.
• Monitor project gross profit throughout the project.
• Protect company margins by controlling unnecessary costs and rework.
• Assist Accounting with accurate billing and collections.
• Ensure projects are properly closed financially.

The Project Manager should know the financial status of every project they manage.

Change Orders & Scope Management

• Identify changes to the original scope of work.
• Clearly document additional or changed work.
• Communicate changes to customers and insurance representatives when applicable.
• Obtain appropriate authorization before performing additional work.
• Coordinate change orders and supplements with estimating and insurance personnel.
• Ensure the production team is working from the most current approved scope.
• Prevent unauthorized work and uncontrolled scope growth.

Insurance & Restoration Coordination

• Work closely with insurance adjusters, third-party administrators, property managers, and other stakeholders when applicable.
• Understand the relationship between the insurance-approved scope and the actual construction requirements.
• Communicate discrepancies between the approved scope and field conditions.
• Assist with supplements and documentation when additional work is discovered.
• Maintain professional relationships with insurance and industry partners.
• Ensure required documentation is completed and submitted appropriately.

Job Documentation

• Contracts
• Estimates
• Scope of work
• Change orders
• Customer communications
• Project schedules
• Photographs
• Subcontractor documentation
• Material receipts
• Purchase orders
• Invoices
• Inspection documentation
• Completion documentation
• Warranty information
• Final customer approvals

Team Leadership

• Provide clear direction to field personnel and subcontractors.
• Coordinate effectively with estimators, coordinators, mitigation teams, contents teams, accounting, and management.
• Communicate project priorities and expectations.
• Hold team members and trade partners accountable for commitments.
• Address problems directly and professionally.
• Promote a positive, professional team environment.
• Never engage in negative or destructive talk about teammates.
• Demonstrate leadership through actions and example.

ACCOUNTABILITY & PERFORMANCE EXPECTATIONS

The Reconstruction Project Manager is expected to take Extreme Ownership of every assigned project.

Performance will be measured by:

• Projects completed on schedule.
• Projects completed within approved budgets.
• Gross profit performance.
• Quality of completed work.
• Customer satisfaction.
• Accuracy and completeness of documentation.
• Subcontractor performance.
• Change-order and supplement management.
• Effective communication.
• Collection performance.
• Safety and job-site standards.
• Reduced callbacks and warranty issues.
• Successful project closeout.

The Project Manager should always know:

• Where is the project?
• What needs to happen next?
• Who is responsible for it?
• When will it be completed?
• What is it costing us?
• Are we making the expected profit?
• Does the customer know what is happening?

REQUIRED QUALIFICATIONS

• High school diploma or equivalent required.
• Minimum of 3 years of construction, reconstruction, restoration, or related project management experience preferred.
• Demonstrated ability to manage multiple construction projects simultaneously.
• Strong knowledge of residential and/or commercial construction.
• Strong understanding of construction sequencing and building practices.
• Excellent communication and customer-service skills.
• Strong organizational and time-management skills.
• Strong computer skills.
• Ability to read and understand construction estimates, plans, and scopes of work.
• Ability to manage budgets and project costs.
• Valid driver's license and acceptable driving record.
• Ability to travel to project sites as required.

PREFERRED QUALIFICATIONS

• Restoration industry experience.
• Experience with insurance restoration.
• Program Work Experience
• Xactimate experience.
• Experience with restoration management software.
• Experience managing subcontractors.
• Experience with residential and commercial reconstruction.
• Knowledge of applicable building codes.
• Experience with change orders and supplements.
• Experience working with insurance adjusters and third-party administrators.
• Project Management Professional or construction-related certifications are a plus.

PHYSICAL & WORK ENVIRONMENT

• Primarily works between office and active construction job sites.
• Frequent travel to residential and commercial project locations.
• May be exposed to construction dust, noise, weather conditions, and active construction environments.
• Must be able to safely navigate construction sites.
• May require climbing stairs, walking uneven surfaces, bending, standing, and occasional lifting.
• Restoration and reconstruction may require occasional evenings, weekends, or emergency response depending on business needs.

SUCCESS IN THIS POSITION

A successful Reconstruction Project Manager is the owner of the project.

They understand that their job is not simply to schedule subcontractors or make sure construction gets completed.

Their job is to ensure that:

• The customer knows what is happening.
• The team knows what needs to happen.
• The subcontractors are held accountable.
• The project stays on schedule.
• The work is completed correctly.
• The budget is protected.
• The company makes the expected profit.
• And the customer becomes a customer cheerleader.

The ultimate goal:

Build it right. Build it profitably. Communicate throughout the process. Deliver an exceptional customer experience.