Senior Restoration & Project Director

ServiceMaster of South Shore Inc; Spartanburg (SC); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company car

Dental insurance

Paid time off

Training & development

Job summary

ServiceMaster of South Shore Inc. seeks a Project Director to lead restoration and reconstruction projects from estimating through closeout. You will drive revenue, protect margins, and ensure client satisfaction while overseeing complex jobs and guiding a skilled team.

You will develop schedules, coordinate crews, and ensure safety and quality across sites, maintaining detailed documentation and collaborating with insurers to secure favorable outcomes.

Qualifications

• High school diploma is required.
• Bachelor’s degree in Construction Management, Business, or related field preferred.
• 5+ years of construction project management and estimating experience.
• Strong proficiency in Xactimate.
• Proven track record managing project financial performance.
• Deep understanding of residential and commercial building systems.
• Experience supervising and developing team members.
• Strong negotiation and carrier communication skills.
• Excellent organizational and leadership abilities.

Responsibilities

• Conduct site inspections to assess scope of loss and construction requirements.
• Develop detailed reconstruction estimates using Xactimate in accordance with carrier guidelines.
• Review and refine scopes to ensure accuracy, completeness, and profitability.
• Identify and capture change orders and supplemental opportunities.
• Manage estimate revisions based on carrier feedback.
• Support business development efforts by providing technical expertise during client meetings.
• Ensure projects are bid and contracted at margins aligned with company targets.
• Oversee projects from contract signing through final completion.
• Develop project schedules and coordinate labor, materials, and subcontractors.
• Conduct regular site inspections to monitor quality and progress.
• Ensure work is performed safely and in compliance with company standards.
• Resolve scope discrepancies, field issues, and customer concerns.
• Maintain accurate project documentation including notes, photos, and reports.
• Own gross profit performance across assigned projects.
• Monitor labor efficiency, subcontractor costs, and material usage.
• Ensure all billable events are captured and communicated.
• Review budgets and cost reports to prevent margin erosion.
• Partner with accounting to ensure accurate billing and timely collections.
• Support AR efforts on escalated accounts when needed.
• Serve as senior point of contact for property owners and insurance adjusters.
• Lead complex claim negotiations and supplemental discussions.
• Maintain strong carrier and referral partner relationships.
• Ensure client satisfaction from initial contact through project completion.

Skills

Negotiation

Carrier communication

Leadership

On-call rotation

Team development

Education

Bachelor’s degree in Construction Management, Business, or related field

High school diploma

Tools

Xactimate

Job description

ServiceMaster of South Shore Inc. seeks a Project Director to lead restoration and reconstruction projects from estimating through closeout. You will drive revenue, protect margins, and ensure client satisfaction while overseeing complex jobs and guiding a skilled team.

You will develop schedules, coordinate crews, and ensure safety and quality across sites, maintaining detailed documentation and collaborating with insurers to secure favorable outcomes.