Restoration Project Manager

IICRC

Warsaw (IN)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Bonus based on performance
Company car
Relocation bonus
First-class compensation
Career progression
Professional development

Job summary

SERVPRO of Kosciusko and Noble Counties is seeking a Restoration Project Manager to oversee all aspects of restoration projects and crews. You will lead the front-line team to operational excellence, ensure project scope accuracy, and manage client communications.

The role requires driving, supervision experience, and a focus on safety and quality. Benefits include career progression and compensation aligned with performance.

Qualifications

  • Valid driver’s license with insurable driving record.
  • At least 1 year of management and/or supervisory experience.
  • Preferably 1–3 years of industry experience.
  • IICRC certification preferred.

Responsibilities

  • Ensure an accurate scope of work for projects and prepare estimates using computer hardware and proprietary software.
  • Negotiate customer and/or client approval of project scope and estimate.
  • Schedule, coordinate and oversee crews and resources for active projects including subcontractors.
  • Review job site documentation to support services and billing.
  • Maintain written communication with customers, teammates, vendors, and insurance representatives.
  • Manage production expenses including equipment, vehicles, and other material assets.

Skills

Driving license
People management
Physical stamina
Leadership

Education

High school diploma/GED
Associate or Bachelor's degree preferred

Job description

Benefits:


  • Bonus based on performance

  • Company car

  • Relocation bonus


SERVPRO of Kosciusko and Noble Counties is hiring a Restoration Project Manager!


Benefits

SERVPRO of Kosciusko and Noble Counties offers:



  • First-class compensation

  • Career progression

  • Professional development


And more!


As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.


Key Responsibilities


  • Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software

  • Negotiate customer and/or client approval of project scope and estimate

  • Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors

  • Review job site documentation to support the services provided and ensure proper client requirements and billing process

  • Maintain written communication with customers, teammates, vendors, and insurance representatives

  • Manage production expenses including equipment, vehicles, and other material assets


Additional Responsibilities:


  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews

  • Provide priority response to potential customers

  • Participate in recruiting, hiring, and training restoration teammates


Position Requirements


  • Valid driver’s license with insurable driving record

  • High school diploma/GED; Associate degree or Bachelor’s degree preferred

  • At least 1 year of management and/or supervisory experience

  • Preferably 1-3 years of industry experience

  • IICRC certification a preferred


Skills/Physical Demands/Competencies


  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

  • Ability to repetitively push/pull/lift/carry objects

  • Ability to work with/around cleaning agents

  • Ability to successfully complete a background check subject to applicable law


Each SERVPRO® Franchise is Independently Owned and Operated.


All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

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