Restoration Project Manager

SERVPRO of Southwest Portland; Portland (OR); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Health insurance

Paid time off

Training & development

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

First-class compensation

Superior benefits

Career progression

Professional development

Job summary

A restoration services company in Portland is seeking a Restoration Project Manager to oversee various projects. The role requires management of crews, preparation of project estimates, and maintaining client satisfaction. Ideal candidates should have managerial experience and relevant industry knowledge. Benefits include competitive salary, health insurance, and opportunities for advancement.

Qualifications

• Valid driver’s license required.
• 1 year of management experience necessary.
• 3 years of industry experience preferred.
• At least 3 years of industry experience.
• IICRC certification is preferred.

Responsibilities

• Oversee all aspects of assigned restoration projects.
• Prepare estimates utilizing proprietary software.
• Schedule and coordinate crews for service on projects.
• Schedule and coordinate crews, including subcontractors, to service active projects.
• Maintain client communications and ensure proper billing and documentation.
• Manage production expenses including equipment and vehicles.
• Monitor customer experience and satisfaction via online reviews.
• Contribute to recruiting, hiring, and training of restoration teammates.

Skills

Management experience

Customer service

Team leadership

Negotiation skills

Education

High school diploma/GED; Associate or Bachelor's degree preferred

Associate or Bachelor's degree preferred

Job description

Overview

SERVPRO of Southwest Portland is hiring a Restoration Project Manager!

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• SERVPRO of Southwest Portland offers:
  • First-class compensation
  • Superior benefits
  • Career progression
  • Professional development
  • And more!

Responsibilities

• As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.
• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.