Restoration Project Manager

IICRC; Frisco (TX); Hybrid; USD 65,000 - 105,000; Full time

Benefits offered by this job

First-class compensation

Superior benefits

Career progression

Professional development

Training & development

Company car

Job summary

SERVPRO is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This frontline role will drive operational excellence and customer satisfaction.

You will coordinate scopes, estimates, and schedules, while ensuring compliance with client and insurer requirements. The position emphasizes leadership, safe practices, and efficient project execution in a fast-paced environment.

Qualifications

• Minimum 1 year of management or supervisory experience.
• Minimum 3 years of industry experience in restoration or related field.
• IICRC certification preferred.

Responsibilities

• Ensure accurate scope of work and prepare estimates using proprietary software.
• Negotiate project scope and approval with customers/clients.
• Schedule and oversee crews and resources on active projects including subcontractors.
• Review site documentation to support services and billing.

Skills

Management experience

Industry experience

Education

IICRC certification

Tools

Proprietary software

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Company car
• Competitive salary
• Dental insurance

SERVPRO is hiring a Restoration Project Manager!

Benefits

SERVPRO offers:

• First-class compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.