Restoration Project Manager

SERVPRO of Vacaville / Dixon; Austin (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company car

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

SERVPRO of Vacaville / Dixon is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews, driving on-site operations and delivering outstanding service.

This frontline management role requires coordinating scopes, estimates, schedules, and resources, while maintaining strong client relationships and ensuring safety and quality. Opportunities for advancement and a positive impact on customers’ lives are emphasized.

Qualifications

• Valid driver’s license.
• High school diploma/GED; Associate degree or Bachelor’s degree preferred.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification a preferred.

Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Skills

Management experience

Team leadership

Communication

Problem solving

Education

High school diploma/GED; Associate degree or Bachelor’s degree preferred

Job description

Benefits

• 401(k)


• 401(k) matching


• Bonus based on performance


• Company car


• Dental insurance


• Free uniforms


• Health insurance


• Opportunity for advancement


• Paid time off


• Vision insurance

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software


• Negotiate customer and/or client approval of project scope and estimate


• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors


• Review job site documentation to support the services provided and ensure proper client requirements and billing process


• Maintain written communication with customers, teammates, vendors, and insurance representatives


• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews


• Provide priority response to potential customers


• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license


• High school diploma/GED; Associate degree or Bachelor’s degree preferred


• At least 1 year of management and/or supervisory experience


• At least 3 years of industry experience


• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance


• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)


• Ability to repetitively push/pull/lift/carry objects


• Ability to work with/around cleaning agents


• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

Compensation: $70,000.00 - $100,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.