Restoration Supervisor

SERVPRO of Vacaville / Dixon; Walpole (NH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

SERVPRO is seeking a Restoration Supervisor to coordinate, monitor, and perform work on restoration projects, delivering the brand’s Here to Help promise and ensuring a positive customer experience from start to finish.

You will oversee crews, manage materials and equipment, document progress, enforce safety, and provide coaching to technicians while maintaining schedule integrity and quality control.

Qualifications

• High school diploma or GED required.
• Valid driver’s license required.
• Experience in cleaning, restoration, or construction is a plus.
• IICRC certification is a plus.

Responsibilities

• Oversee restoration processes as scheduled and ensure quality control.
• Manage customer and client experience and overall project satisfaction; supervise technicians.
• Document restoration projects to support provided services.
• Manage labor, equipment, and supply usage on assigned projects.
• Communicate progress and updates with internal team members.
• Ensure safety protocols are established and followed in the workplace.

Skills

Driver's license

Physical stamina

Ladder/height access

Education

High School Diploma or GED

IICRC certification (preferred)

Job description

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Overview

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Oversee and perform restoration processes as scheduled and ensure quality control
• Manage the customer and client experience and overall project satisfaction. Communicate clear expectations to restoration technicians and supervise their activities
• Thoroughly document restoration projects support the services provided
• Manage labor, equipment, and supply usage on assigned projects
• Communicate progress, problems, and important updates with internal team members.
• Verify all safety protocols are established and followed for workplace safety
• Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
• Coach and train restoration technicians

Position Requirements

• High school diploma/GED
• Valid driver’s license
• Experience in cleaning, restoration, or construction is a plus but not required
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Benefits

• Competitive compensation
• Superior benefits
• Paid training
• Career progression
• Personal and professional development

And more!

Pay starts at $20 - 25 an hour based on experience, with the possibility of overtime pay.

Each SERVPRO Franchise is Independently Owned and Operated.

Compensation: $20.00 - $25.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people’s lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.