Restoration Ops Leader & Claims Manager

Jenkins-Restoration; Olde Whitehall (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

Jenkins Restorations in North Carolina seeks a Restoration General Manager to lead daily office operations and coordinate field teams, aligning with district strategy.

The GM will serve as Estimator and Project Manager for large losses as needed, oversee budgeting and payroll, and sustain key insurer relationships to deliver high-quality service.

This role requires a Bachelor's degree and 1–2 years of related experience, plus strong Microsoft Office proficiency.

Qualifications

• Bachelor's degree from a four-year college or university with strong academic achievement.
• 1–2 years related experience and/or training, or an equivalent combination.
• Ability to read, write and speak English clearly with customers and employees.

Responsibilities

• Oversee daily operations of the office and field personnel.
• Act as Estimator and/or Project Manager for large losses as needed.
• Manage office strategy, budgeting, and cash flow monitoring.
• Maintain client relationships with insurance companies and attorneys as needed.
• Supervise staffing, payroll, and facility maintenance.
• Invoicing approval and coordination; support program changes to the team.

Skills

Microsoft Office Suite

Touch Typing

Communication Skills

Education

Bachelor's degree

Tools

Excel

Word

Outlook

Job description

Jenkins Restorations in North Carolina seeks a Restoration General Manager to lead daily office operations and coordinate field teams, aligning with district strategy.

The GM will serve as Estimator and Project Manager for large losses as needed, oversee budgeting and payroll, and sustain key insurer relationships to deliver high-quality service.

This role requires a Bachelor's degree and 1–2 years of related experience, plus strong Microsoft Office proficiency.