Restoration Job File Auditor

IICRC; United States; Híbrido; USD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Descripción de la vacante

ServiceMaster Clean of Fraser Valley is seeking a Job File Auditor to lead quality assurance for restoration job files. You will ensure compliance and accuracy across documentation processes, playing a pivotal role in operational success.

This high-impact remote position requires a strong background in restoration estimating and quality assurance, along with excellent communication and problem-solving skills. Join us to drive continuous improvement in QA processes and support collaborative teams.

Formación

• Strong background in restoration estimating, auditing, and/or quality assurance.
• Deep understanding of insurance carrier expectations and compliance requirements.
• Proven ability to manage high-volume workflows without sacrificing accuracy.

Responsabilidades

• Lead the audit and final review of job files ensuring accuracy and compliance.
• Identify discrepancies and ensure proper documentation standards are met.
• Collaborate with estimators, project managers, and leadership for quality improvement.

Conocimientos

Restoration estimating

Quality assurance

Strong analytical skills

Attention to detail

Communication skills

Descripción del empleo

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Restoration Job File Auditor / QA Specialist

Servpro Team Hart

Servpro Team Hart is seeking an experienced Job File Auditor to lead quality assurance and ensure excellence across our restoration job files. This role is instrumental in maintaining compliance, driving accuracy, and improving performance across documentation, and audit processes.

If you thrive in a fast-paced environment and take pride in delivering clean, carrier‑ready files, this is a high‑impact role where your expertise will directly influence operational success.

Key Responsibilities

• Lead the audit and final review of job files to ensure accuracy, completeness, and full compliance with carrier and TPA standards.
• Oversee WIP job file management, audit readiness, and file lifecycle performance.
• Identify discrepancies, mitigate risk, and ensure proper documentation standards are met.
• Serve as a subject matter expert on file quality, compliance, and best practices.
• Collaborate with estimators, project managers, and leadership to improve file quality and workflow efficiency.
• Drive continuous improvement in QA processes, turnaround times, and audit success rates.
• Support escalations and complex file reviews.

What Sets You Apart

• Strong background in restoration estimating, auditing, and/or quality assurance.
• Advanced knowledge of TPA platforms preferred.
• Deep understanding of insurance carrier expectations and compliance requirements.
• Proven ability to manage high‑volume workflows without sacrificing accuracy.
• High level of accountability, ownership, and attention to detail.
• Strong analytical, problem‑solving, and leadership skills.
• Excellent communication skills with the ability to influence and coach others.

Why Servpro Team Hart

• Competitive compensation aligned with experience and expertise, along with pto and benefits.

This is a remote position.