Restoration Field Technician – Water, Fire & Mold

Servicemaster Rrh; Hayward (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Free uniforms

Parental leave

Job summary

ServiceMaster is seeking a reliable Restoration Technician to support residential and commercial restoration projects. The role involves performing restoration tasks, monitoring job progress, documenting work, and communicating professionally with customers throughout the restoration process.

The position requires traveling to job sites, using tablets or mobile devices for documentation, and maintaining safety standards.

Qualifications

• Strong communication, problem solving, and customer service skills.
• Comfortable using tablets or mobile devices for documentation.
• Ability to follow procedures, meet deadlines, and work independently or as part of a team.
• Valid driver’s license with a good driving record.
• Industry certifications are a plus but not required.

Responsibilities

• Travel to job sites with the proper equipment and supplies.
• Perform restoration tasks related to water, fire, smoke, and mold damage, including extraction, demolition, light construction, and contents handling.
• Monitor drying progress and make adjustments as needed; maintain job quality, safety standards, and productivity.
• Communicate processes, timelines, and next steps to customers in a professional manner.
• Document job progress with notes, photos, and records using mobile devices.
• Inspect completed work, obtain customer approvals, and assist with payment collection when required.
• Properly use, maintain, and report issues with tools, equipment, and company vehicles.
• Communicate daily job updates, issues, and customer concerns with supervisors.

Skills

Strong communication

Problem solving

Customer service

Tablet usage

Teamwork

Job description

ServiceMaster is seeking a reliable Restoration Technician to support residential and commercial restoration projects. The role involves performing restoration tasks, monitoring job progress, documenting work, and communicating professionally with customers throughout the restoration process.

The position requires traveling to job sites, using tablets or mobile devices for documentation, and maintaining safety standards.