Restoration Estimator & Operations Lead

Rainbow Restoration; Winston-Salem (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Salary range: $60,000–$80,000 per year

Paid time off: 15 days/year

401k

Health insurance

Job summary

Rainbow Restoration is seeking an Estimator to be at the center of office operations, delivering administrative support and maintaining systems to ensure smooth daily tasks while upholding top-tier customer service for clients and team members.

You will write repair and mitigation estimates with Xactimate, Symbility and T&M, coordinate scheduling, and manage data in our software. This role offers growth in a stable restoration services environment.

Qualifications

• Must have a valid driver's license.
• Ability to lift 50 pounds unassisted.
• Experience with Xactimate, Symbility and T&M Estimating.
• Proficiency with Adobe, Word and Excel.

Responsibilities

• Create systems and procedures to improve office operations.
• Receive calls from clients, vendors, insurance, and field staff.
• Communicate with customers throughout the restoration process.
• Schedule services with staff, customers and insurance.
• Prepare repair and mitigation estimates in Xactimate, Symbility and T&M.
• Manage accounts receivable and follow up on invoices.
• Ensure accurate data entry into proprietary software.
• Lead weekly job progress meetings to update Fusion.

Skills

Communication

Customer service

Empathy

Team player

Tools

Xactimate

Symbility

T&M Estimating

Adobe

Word

Excel

Job description

Rainbow Restoration is seeking an Estimator to be at the center of office operations, delivering administrative support and maintaining systems to ensure smooth daily tasks while upholding top-tier customer service for clients and team members.

You will write repair and mitigation estimates with Xactimate, Symbility and T&M, coordinate scheduling, and manage data in our software. This role offers growth in a stable restoration services environment.