Restoration Project Crew Chief

SERVPRO of Central Schaumburg/West Bloomingdale; Schaumburg (IL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Opportunity for Advancement

Professional Development

Performance Bonus

Job summary

An established industry player is seeking a Restoration Project Crew Chief to lead project activities and ensure exceptional customer experiences. In this role, you will coordinate restoration processes, manage client interactions, and supervise a team of technicians, all while adhering to safety guidelines. This position offers opportunities for career advancement and professional development within a supportive environment. If you have a passion for restoration and a commitment to quality, this is an exciting opportunity to make a significant impact in the community.

Qualifications

• 1-3 years of experience in cleaning, restoration, or construction.
• Valid driver's license required.

Responsibilities

• Coordinate and perform production processes ensuring quality control.
• Manage customer satisfaction and communicate project progress.

Skills

Customer Satisfaction Management

Project Coordination

Team Supervision

Quality Control

OSHA Compliance

Education

High School Diploma/GED

Job description

Benefits:

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

SERVPRO of Central Schaumburg/West Bloomingdale is hiring a Restoration Project Crew Chief!

Benefits

SERVPRO of Central Schaumburg/West Bloomingdale offers:

• Competitive compensation
• Benefits
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO brand, the Restoration Project Crew Chief demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction
• Communicate clear expectations to restoration technicians, participate in and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA and SERVPRO guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1-3 years of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.