Restoration Crew Chief

ServiceMaster Clean of Fraser Valley; Raleigh (NC); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Health insurance

Advancement opportunities

Paid time off

Training & development

Tuition assistance

Job summary

OCI Restoration in Raleigh, NC seeks an experienced Restoration Crew Chief to lead field crews on residential and light commercial losses. You will execute mitigation projects per ANSI/IICRC S500, S520, and S700 standards, develop drying strategies, and maintain thorough documentation.

You’ll serve as the primary on-site contact for property owners and adjusters, identify scope changes, and guide teams with leadership and technical expertise in a growing IICRC-certified operation.

Qualifications

• WRT certification (Required).
• 2–3+ years hands-on mitigation experience.
• Strong understanding of structural drying and moisture mapping.
• Ability to interpret and apply IICRC standards in the field.
• Valid driver’s license.
• Willingness to participate in on-call rotation.

Responsibilities

• Lead field crews on residential and light commercial losses.
• Execute mitigation projects per ANSI/IICRC S500, S520, and S700 standards.
• Develop and adjust drying strategies based on psychrometrics and job conditions.
• Maintain accurate documentation, moisture logs, and photo records.
• Serve as the primary on-site contact for property owners and adjusters.
• Identify scope changes and communicate with management.

Skills

Mitigation experience

Drying strategies

IICRC standards interpretation

Driver’s license

On-call readiness

Education

WRT certification

Job description

Benefits:

• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance

Restoration Crew Chief

OCI Restoration – IICRC Certified Firm

Raleigh, NC | Full-Time | On-Call Rotation Required

OCI Restoration, an IICRC Certified Firm, is seeking an experienced Restoration Crew Chief to lead water, fire, mold, and specialty mitigation projects in the Raleigh, NC market.

This is an opportunity to work under a Triple Master Educated Restorer in a growing restoration company committed to IICRC standards, proper documentation, and doing mitigation the right way.

We are building a serious restoration operation — not a production-only model.

Position Overview

The Restoration Crew Chief is responsible for:

• Leading field crews on residential and light commercial losses
• Executing mitigation projects in accordance with ANSI/IICRC S500, S520, and S700 standards
• Developing and adjusting drying strategies based on psychrometrics and job conditions
• Maintaining accurate documentation, moisture logs, and photo recordsServing as the primary on-site contact for property owners and adjusters
• Identifying scope changes and communicating with management

  This role requires both technical competence and leadership maturity.

  Required Qualifications

  • WRT certification (Required)
  • 2–3+ years hands-on mitigation experience
  • Strong understanding of structural drying and moisture mapping
  • Ability to interpret and apply IICRC standards in the field
  • Valid driver’s license
  • Willingness to participate in on-call rotation

  Preferred Certifications

  • ASD
  • FSRT
  • AMRT
  • OCT or other advanced certifications

  Candidates actively pursuing Master-level certifications are strongly encouraged to apply.

  Tools & Equipment

  • Employees provide their own basic hand tools
  • OCI Restoration provides all mitigation equipment, specialty tools, PPE, meters, and consumables

  We invest in proper equipment and expect it to be used correctly.

  Compensation & Growth

  • Highly competitive hourly pay based on experience and certifications
  • Overtime pay for hours worked over 40
  • On-call and emergency response opportunities
  • Commission and performance-based incentives tied to job execution, documentation quality, and leadership
  • Paid holidays, Vacation and sick days
  • Paid IICRC continuing education and certification advancement
  • Company provided shirts and Brunt safety boots every year.
  • Advancement path into Lead Crew Chief and Mitigation Management roles

  We are building long-term leaders — not just job fillers.

  About OCI Restoration

  OCI Restoration is a locally, veteran-owned restoration company serving Raleigh and surrounding areas. As an IICRC Certified Firm, we are committed to proper training, adherence to standards, and building a professional restoration culture.

  When life is at its worst, we are at our best.

  If you are a certified professional who takes pride in proper drying, accurate documentation, and leading crews the right way, we would like to speak with you.