Restoration Construction Manager: Lead Projects

Servpro Industries, Inc.; Levittown (PA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Competitive compensation

Superior benefits

Paid training

Career progression

Personal and professional development

Job summary

SERVPRO® of Newtown/Yardley/New Hope/Levittown & North East Chester County is seeking a Construction Manager to lead customer experience and oversee estimates, scopes, and coordination with subcontractors in restoration projects. You will educate clients about the construction process, manage crews, and ensure compliance with plans and codes.

The role requires strong communication, math skills, and a track record in restoration/construction; PMP is preferred and driving record must be good.

Qualifications

• High school diploma/GED.
• 2 years previous construction estimating and/or insurance adjusting experience preferred.
• Project Management Professional (PMP) certification preferred.
• Superb customer service track record.
• Effective written and oral communication.
• Advanced math skills.
• Proficient use of Xactimate estimating software strongly preferred.
• Critical thinking and problem-solving skills.
• Team Player.
• Must have good driving record.
• Experience in restoration and/or construction required.

Responsibilities

• Be responsible for customer service and management of the customer experience.
• Educate customer on the construction process.
• Work with customers to understand desired upgrades/changes.
• Ensure that estimates meet client requirements.
• Analyze labor, material, and time requirements for a project.
• Create an accurate sketch and initial scope of work for construction projects.
• Deliver a consistent and well-defined initial estimate.
• Recognize project constraints and/or needed upgrades.
• Identify and document finalized project scope of work.
• Work with outside resources as necessary to complete accurate estimate.
• Assemble accurate and well-organized estimates.
• Compile and resolve punch list items.
• Perform final walk-through with customer.
• Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.
• Manage all warranty activities.
• Evaluate and sell projects.
• Educate customers on construction process.
• Identify and document project scope of work.
• Create and Review estimates.
• Obtain customer and client agreement on scope and estimate.
• Review budgets.
• Ensure proper permits are acquired.
• Create project schedule and timeline.
• Identify and qualify subcontractors and resource providers.
• Negotiate terms and set expectations.
• Plan, organize, and manage crews and subcontractors.
• Schedule all subcontractors and material suppliers.
• Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.

Skills

Customer service

Written and oral communication

Advanced math skills

Team player

Critical thinking

Experience in restoration/construction

Valid driving record

Education

High school diploma/GED

Project Management Professional (PMP) certification

Tools

Xactimate estimating software

Job description

SERVPRO® of Newtown/Yardley/New Hope/Levittown & North East Chester County is seeking a Construction Manager to lead customer experience and oversee estimates, scopes, and coordination with subcontractors in restoration projects. You will educate clients about the construction process, manage crews, and ensure compliance with plans and codes.

The role requires strong communication, math skills, and a track record in restoration/construction; PMP is preferred and driving record must be good.