RESTITUTIONS & COLLECTIONS SPECIALIST

York County, PA; York (York County); On-site; USD 42,000 - 52,000; Full time

Job summary

York County, PA is seeking a capable administrative professional to manage accounting notes in CPCMS, monitor payment plans, and handle overdue notices and license actions. This role supports court-ordered collections and coordination with Probation, Parole, and third-party vendors.

The position requires meticulous record-keeping, adherence to county policies, and the ability to process and report on high-volume caseloads weekly.

Responsibilities

• Create and monitor Accounting Notes in CPCMS for 5,000–6,000 weekly cases, ensuring payment-plan compliance.
• Generate and mail overdue notices (100+ weekly) and suspend/restore driver licenses for pay-plan noncompliance (about 35/25 weekly).
• Prepare and file civil judgments over $1,000 with the Prothonotary; assist settlement companies and defendants in satisfying judgments (avg 75 and 25 weekly).
• Generate reports on cases not yet in a payment plan and create CPCMS electronic payment plans (about 150 weekly).
• Attend cost contempt court meetings to establish payment-plan agreements (about 30 per court event).
• Present cost contempt cases in court when defendants have bench warrants, if management is unavailable.
• Refer and return payment plans to third-party collections (about 70 weekly) and address related questions.
• Notify Probation/Parole of nonpayment triggers that may lead to license suspensions or sanctions.
• Maintain defendant and victim addresses using PA JNET, Accurint and county databases.

Job description

Description

• Create and monitor Accounting Notes (5,000 to 6,000 cases weekly) within the Common Pleas Case Management System (CPCMS) to ensure defendant compliance with established payment plans – 3,000 plus.
• Generate and mail overdue notices – 100 plus per week. Suspend/restore driver licenses in regard to failure to pay/payment plan compliance – approximately 35/25 per week.
• Prepare and file civil judgments with the Prothonotary for cases totaling more than $1,000 – 75 per week on average – and assist settlement companies/defendants in satisfying civil judgments – 25 per week on average.
• Generates reports on cases assessed but not yet placed on a payment plan. Reviews report and creates electronic payment plans within CPCMS – approximately 150 cases plus per week.
• Attend cost contempt court meeting with defendants prior to and during court to establish payment plan agreements subject to the approval of the Court – approximately 30 agreements per court event.
• Present cost contempt cases to the Court for defendants appearing on bench warrants if management is not available to do so.
• Refer/return payment plans to third party collections – approximately 70 per week – as well as addressing any questions from third party vendors and/or defendants referred to collections.
• Interacts with the Adult Probation and state Parole to notify assigned Probation or Parole officer of a defendant’s failure to pay which may result in a driver license suspension or other sanctions.
• Maintains current defendant and victim addresses by monitoring all correspondence returned and referencing PA Justice Network - JNET, Accurint and county databases.

Requirements

Requirements are representative of minimum knowledge, skills, and abilities. To perform this job successfully, the incumbent will possess the ability or aptitude to perform each duty proficiently, and comply with County policies and procedures, as outlined in the County Employee Handbook