Clerk

Midland County; Midland (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Midland County is seeking a Collections Specialist to handle the intake and enforcement of fines, fees, and court costs for multiple courts. The role includes interviewing defendants, determining ability to pay, and setting up payment plans while maintaining accurate financial records.

The ideal candidate will have a high school diploma or equivalent, some college, and experience in collections with strong customer service and computer skills.

Qualifications

• Knowledge of collections techniques and customer service.
• Working knowledge of computer programs and office procedures.
• Ability to use standard office equipment such as 10-key, copier, multi-line phone and shredder.

Responsibilities

• Facilitate collection of fines, fees, and court costs for Midland County.
• Conduct in-person interviews with defendants and assess ability to pay.
• Verify information using Omnibase, Accurint, and property records.
• Perform collections on delinquent dockets and document efforts.
• Track payments and establish payment plans; process warrants and recalls.
• Handle public contacts, including confrontational situations.
• Maintain accurate defendant financial information and histories.
• Run daily deposits and maintain court files.
• Process mail daily and ensure regular attendance.

Skills

Customer service

Attention to detail

Multi-tasking

Verbal communication

Education

High school diploma or equivalent

Some college

Tools

Omnibase

Accurint

Property records

10-key

Multi-line telephone

Copier

Shredder

Job description

Provides information; greets and interacts with public in a professional and cordial manner on a daily basis. Enters and clears warrants.

• Responsible for facilitating the collection of fines, fees, and court costs imposed by all the courts administered by Midland County.
• Conducting in person interviews with defendants, review payment plan applications, determines financial ability to pay and payment schedule;
• Use tools such as Omnibase, Accurint, and property records to verify information.
• Perform collections work on delinquent dockets, document all collection efforts and contacts.
• Tracking and monitoring payment of fines, fees, and court costs.
• Public contact responsibilities include dealing with adverse and confrontational situations on the phone and in person.
• Must pay thorough attention to detail in ensuring the accuracy and completeness of each defendant's personal financial information, payment schedules, and histories.
• Confirm and process warrants, pre-warrants, and recalls for all courts.
• Run daily deposit for all courts.
• Maintain and organize files for all courts.
• Process and set up payment plans for county and district.
• Process mail daily.
• Regular and timely attendance is required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or equivalent. Some college preferred. Must have a broad knowledge in collections techniques, and customer service. Must have working knowledge of computer programs an office procedures. Must be able to properly use lektreiver, copier, 10-key, multi-line telephone, and shredder. Knowledge of collections/accounts receivables, working with automated collections systems, and dealing with customers in person is highly desirable.

Operate computers; read reports, letters, and memos; communicate effectively, both in person and over the phone; and maintain effective working relationships with coworkers and other law enforcement personnel. Need to have the ability to multi-task on tedious exacting work.