Restaurant To-Go Host - Eataly Aventura (New Store Opening)

Eataly; Aventura (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Eataly is looking for a Restaurant To-Go Host to manage takeouts and delivery service. This role requires excellent customer service and communication skills in a fast-paced environment. The ideal candidate will thrive under pressure and manage multiple tasks efficiently while providing a delightful experience to guests.

Benefits

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match or RRSP

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Referral bonus program

and more!

Qualifications

• 1+ year of experience in a high-volume restaurant.
• Ability to answer customer questions proficiently.
• Familiarity with reservation systems preferred.

Responsibilities

• Receives to-go orders and accurately inputs them into the system.
• Takes and packages delivery orders for customers.
• Ensures timely and friendly service during order fulfillment.

Skills

Communication

Customer Service

Multi-tasking

Education

High school diploma or equivalent

Tools

Open Table

RESY

Job description

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

A Restaurant To-Go Host is the first and last point of contact with guests at a restaurant and is responsible for diligently and efficiently overseeing takeout and delivery service. This position is known as a Sales Associate at Eataly. Reports to the Restaurant Manager.

• Receives to-go orders for restaurants and accurately inputs them into the system
• Takes, processes and packages delivery orders
• Assists customers with foodoptions and any questions regarding the menu
• Ensures takeout and delivery orders are provided to the assigned customer
• Provides friendly and prompt service
• Performs other duties as required or assigned

Qualifications

• 1+ year of experience in a high-volume restaurant
• Basic computer skills
• Excellent communication skills
• Customer service orientated and a passion for hospitality
• Ability to multi-task andanswer customerquestions
• Knowledge of Open Table, RESY or other reservation systems preferred
• High school diploma or equivalent preferred

Job Requirements

• Availability to work a flexible schedule including evenings and weekends
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to do occasional lifting

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!