Restaurant Technology & Operations Manager

IRB USA Inspire Resources; United States; On-site; USD 120,000 - 165,000; Full time

Job summary

Inspire (IRB USA Inspire Resources) seeks a Manager, Restaurant Technology to bridge brand technology, product teams, franchisees and external partners. You will drive stability, performance and continuous improvement across a dispersed restaurant footprint, translating strategy into execution.

You will lead cross‑functional teams, manage vendor relationships and guide service delivery to meet cost, uptime and guest‑experience goals.

Qualifications

• Knowledge of cloud environments, APIs, and system integrations.
• Strong decision‑making and negotiation skills.
• Ability to translate strategic tech initiatives into operational actions.

Responsibilities

• Develops and coaches day‑to‑day objectives for Arby’s Back Office teams.
• Supervises the Back Office staff and ensures policy adherence.
• Identifies manual processes to replace or augment with AI.

Skills

Cloud environments

APIs integration

Negotiation

Analytical skills

Vendor management

Cross-functional leadership

Tools

JIRA

Confluence

SharePoint

Smartsheet

Job description

Inspire (IRB USA Inspire Resources) seeks a Manager, Restaurant Technology to bridge brand technology, product teams, franchisees and external partners. You will drive stability, performance and continuous improvement across a dispersed restaurant footprint, translating strategy into execution.

You will lead cross‑functional teams, manage vendor relationships and guide service delivery to meet cost, uptime and guest‑experience goals.