Restaurant Tech Product Manager — Drive Growth & Experience

Zaxbys; United States; On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company-Paid Disability, Critical Illl

Basic Life Insurance

401K with Company Match

Meal discount at Company-Owned Locs.

Parental Leave

Child Care Assistance

Education Assistance Program

PTO and holidays (9 company + 2 float)

Job summary

Zaxby’s is hiring an Associate Manager, Restaurant Product to translate vision into actionable roadmaps, coordinating with technology and business stakeholders across the brand. The role focuses on enhancing our restaurant tech stack including Par POS, Olo, Crunchtime, Bite, and more to drive sales and customer satisfaction.

You will oversee product lifecycle management, collaborate with cross-functional teams, and support franchisees in technology implementations, with emphasis on data-driven

Qualifications

• 3+ years in technologist roles, ideally including 1-2+ years of Product Management, Project Management, or Tech Administration experience in an enterprise organization.
• Restaurant technology background highly preferred.

Responsibilities

• Support cross-functional teams to create, iterate, deploy, and discontinue promotional calendars.
• Define product requirements, roadmaps, and project plans with engineering, operations, marketing, and sales teams.
• Manage hardware/software lifecycle from concept through discontinuation and report health/financial metrics.
• Gather end-user feedback and monitor product performance to drive improvements.
• Administer day-to-day operations of key products, including change control and deployment schedules.
• Act as escalation point for franchisees during tech implementations and ensure adherence to standards.

Skills

Cross-functional collaboration

Product management

Project management

Data analytics

Leadership

Education

Bachelor's Degree in Information Technology or related field

Tools

Par POS

Olo

Crunchtime

Bite

Job description

Zaxby’s is hiring an Associate Manager, Restaurant Product to translate vision into actionable roadmaps, coordinating with technology and business stakeholders across the brand. The role focuses on enhancing our restaurant tech stack including Par POS, Olo, Crunchtime, Bite, and more to drive sales and customer satisfaction.

You will oversee product lifecycle management, collaborate with cross-functional teams, and support franchisees in technology implementations, with emphasis on data-driven