Restaurant Team Member

Baskin-Robbins; Miami Shores (FL); On-site; USD 15,000 - 19,000; Full time

Job summary

Baskin-Robbins in Miami Shores, FL is hiring a Restaurant Team Member to assist in daily operations, prepare food and beverages, and deliver friendly service in a fast-paced environment.

You will follow brand standards, maintain cleanliness, handle drive-thru or front counter orders when needed, and work with a team to ensure guest satisfaction. No prior experience required; training provided.

Responsibilities

• Follow Brand standards, recipes and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders and serve to guests.
• Answer guest questions about menu and promotions.
• Maintain a clean and organized workstation.
• Clean equipment and guest areas.
• Stock cups, lids, and other items at workstation.
• Take orders at Drive Thru or Front Counter POS and handle payments (if applicable).
• Maintain a guest-focused culture in the restaurant.
• Communicate effectively with managers and coworkers.

Skills

Teamwork

Punctuality

Integrity

Positive attitude

Adaptability

Guest focus

Job description

Position Title:Restaurant Team Member

Reports To:Restaurant Manager

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders and serve to guests
• Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment and guest areas
• Stocking items such as cups, lids, etc at workstation
• Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
• Follow speed of service standards
• Serve and communicate with guests
• Maintain a guest focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience:

• None

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting objects including boxes, ice and product up to 20lbs (if applicable)
• Working in a small space