Restaurant Team Member

Baskin-Robbins; Cypress (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Baskin-Robbins in Cypress, TX seeks a Restaurant Team Member to assist in preparing food and beverages and provide excellent guest service. You will follow brand standards and recipes, maintain a clean workspace, and help guests with questions at both the drive-thru and front counter.

Responsibilities include taking orders, handling payments if applicable, stocking supplies, and ensuring a fast, friendly service experience in a busy, team-driven environment.

Qualifications

• Ability to work well in a fast-paced team environment.
• Willingness to learn and adapt to change.
• Guest focused and customer-oriented service.

Responsibilities

• Follow Brand standards, recipes and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders and serve to guests
• Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
• Maintain a clean and organized workstation
• Clean equipment and guest areas
• Stock items at workstation
• Follow speed of service standards
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Skills

Teamwork

Punctuality

Willingness to learn

Guest focused

Job description

Position Title:Restaurant Team Member

Reports To:Restaurant Manager

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include

• Follow Brand standards, recipes and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders and serve to guests
• Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment and guest areas
• Stocking items such as cups, lids, etc at workstation
• Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
• Follow speed of service standards
• Serve and communicate with guests
• Maintain a guest focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience

• None

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting objects including boxes, ice and product up to 20lbs (if applicable)
• Working in a small space